Arrives just in time 1030
Arrives just in time. I wish it could come a day earlier. We need to have time to thaw.

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Received on time and the frozen food was completely frozen and went straight into freezer the dry food arrived perfect. The packaging is perfection, as is the food. Thank you Ollie's! My dog loves it and that makes us all HAPPY :-) Need those apple and berries treats to be readily available. Please!
As has every delivery, has been so far -Which is over four I believe, they are always on time or early and packaged extremely well.
Customer service was very kind after an issue with a product. They agent listened to my issues and resolved them quickly without incident.
This company is the best. My dogs love the food and supplements. When I called customer service for a minor account error they were incredibly kind and quick to resolve the issue.
I switched from Fresh pet to Ollie because of the better ingredients. A major difference for my little one. She's actually excited now to eat! I just called and asked to switch something and Delaney was so helpful and made it so stress free! Thanks, Ollie.
My dog loves the food. He stands in his hind legs while I’m serving it into his bowl. Would definitely recommend it to others
Very pleasant on the phone when I had to move up my delivery date. Always helpful.The customer service is the best I've experienced in a long time! I wanted a different color food kit to match my kitchen as she explained that they came at random she couldn't pick the color but she did put in an order to see if I would get the color that I want I did not but I appreciate her explaining to me and willingness to do so. I can call change my plan check prices very efficient.
Autumn was awesome. Friendly and easy to work with. Thanks guys!
Your customer services is very good
I am using Ollie as a supplement to my dogs fresh food diet. She needs to eat food as organic as possible thanks to some digestive issues she has, but she is so happy, excited, passionate about her meal time! It’s been a week into her transition and so–far–so–good!
I’ve always had a picky pup. He’d eat everyone else’s food but when it came to his it just wasn’t good enough for him. If I’m honest, I only got Ollies for the free promotion they were doing with their Embark DNA test kit, but I was going to let him try the dog food they were sending. I thought he would look at it and walk away since the first one I gave him was “Pork & Apples”. Boy. Was I wrong, the whole thing was gone within milliseconds. And I can’t even begin to even tell you about the immediate improvement I saw in my dogs digestive side. Not to mention a stupid reason even which is dog farts. You know how bad they smell, not with Ollie’s.
Ollie has been fantastic! My pup enjoys his meals now (except beef) but that's okay! He's diggin' the Turkey, Pork and Chicken fresh meals with the chicken baked kibble. Hopefully Ollie will add other kibble flavors beside chicken and beef..Customer Service is fantastic!
Even before our first delivery, we were impressed! I had a couple questions, and the response time was super speedy. Your customer service is right on! Our dog, Buddy, loves Ollie. He looks forward to the meals and doesn’t let us forget when it’s time to eat. At not quite two years old, I didn’t think we’d see much difference in his energy level, but we sure did. He even seems happier and sillier than before. Thank you for making a food that we can feel good about feeding our best friend!
Excellent and my dogs love it!
So far our experience with Ollie has been great! My dog transitioned very well and she has not been having anymore digestive issues. With a past brand, her digestive system was struggling and I could tell her tummy was not having it. Since she’s been on Ollie, her stools are normal, when she passes gas it doesn’t smell (TMI I know lol) and she looks forward to every meal! I really appreciated the food storage that was sent with her first box and the free ice cream, which by the way she loves and it doesn’t hurt her stomach! Customer service has been great so far, deliveries arrive on time and I love the different recipes they offer.
Excellent customer service!! Jacqui was kind and helped me over the phone. How nice to talk to a person!! Thank you!!
Very reliable, my dog loves his food and is an 11 year old cancer survivor turned puppy. Thank you, Ollie!
Ollie’s customer service team is amazing. Everything about Ollie has been smooth and overly accommodating. Obviously my dog loves the food. Please keep doing what you are doing, Ollie!
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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