9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Very affordable pricing for great quality meals. I use 1 packet for 6 meals, aka 3 days. I mix with his kibble and he loves it. Delivery could not be smoother, I ALWAYS have issues with deliveries at my building but not with Ollie. It really could not be more perfect of an experience. Thanks!
Astro became a picky eater after we had to put our other dog asleep. Finally think we have found something he loves! Doing the half fresh half dried combo now.
My Mia loves Ollie her Ollie food.
I arrived home to the Ollie delivery. Even though it's almost 90 outside everything was still frozen completely.
We have been using Ollie for our pups for over a year now. Ollie’s fresh food has been able to resolve our Australian shepherds tummy issues and has helped our rescue Great Pyrenees grow up big and healthy. We have had a couple issues with packaging being torn (and to be clear we are aware that damaged packaging can happen and not always be caught before it’s shipped) however Ollie has always been quick to ship out replacement orders for us so we always feel like we are feeding our pups the best quality food. We personally like feeding fresh food and Ollie has been a great partner in the care of our pups.
Ollie was sympathetic and kind when I lost my beloved pet. They refunded the box that will be delivered after she passed. The kindness and consideration they showed me will not be forgotten, and when we decide to get another dog, Ollie will be the company we proudly will use.
Ollie has completely changed my service dog’s coat! They are the only brand we’ve found that she’s not allergic to and that gives her all the yummy protein she needs for a hard days work. She’s happily in the clean plate club every day and night. They also helped make sure shipping is a breeze whenever we need to change addresses from home to her training facility and back. We’re team Ollie for life!
Ollie is portioned perfectly for you dog to have a well balanced meal and it tastes great. My dog loves it and looks forward to it every night.
My dog loves the food and their customer service is so easy to deal with. We’re sticking with it!
The agent who I ordered from was so warm, professional but personable. She is a really nice person, not just a good customer rep.
Quick response time which makes communication easy and prompt mailing of food
We’ve subscribed to Ollie for our seven year old Labrador for about five years. We’ve been extremely pleased with your services. Sir Buster enjoys every bite as he licks his bowl clean each time he has a meal. With rising costs in our world today, we’ve been fortunate to finance your service. We were very pleased with the freshness and healthy meals provided. However at this time, we need to discontinue Ollie service. We rate you above average when it comes to customer care and the quality of the meals provided. Perhaps in the future, we’ll be able to subscribe again. Thank you for your service. Kindly with happy barks from Buster, 😃
Jennifer made our transition to ollie very seemless. we have question, got quick answer. She also helped us on how to use the website to manage our orders, treats and even dog ice cream. Two thumbs up!!
We have 2 of the most picky eaters. And we've tried several other name brand fresh dog foods and they will not eat anything but Ollie . They love the pork and chicken meals the best. I'm just glad we found a brand that they love to eat !
My box never arrived
My box was all beat up. It appeared retaped like it had been opened and taped again. The food appeared undisturbed thank God.
She made it an easy transaction.
Quick, through, professional, and effective.
The convenience of having the food delivered to my home has been a game changer. I have lots more quality time with my dog and I don't have to stress over the chopping, dicing and the cleanup. Next, he loves the taste of the food, it's well proportioned and easy to distribute to his bowl!
I love the idea of freshly made food according to my dog’s needs. He LOVES his food and has licked the shine off of the bowl! 😂 So glad we tried this product. Boadie cannot eat processed foods due to stomach issues afterward.
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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