9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
I rarely have any issues with Ollie, mostly the occasional question. Regardless, Ollie has been amongst the best company I have ever worked with. “Issues” are resolved quickly and in the favor of the customer.
I just want to WARN my fellow pet parents about Ollie! I tried this brand out and my maltipoo almost didn’t make it. I gradually introduced the food to her as instructed. She seemed fine the first week, but on the second week she started having severe bloody diarrhea and started to vomit. She ended up spending a week in the hospital for a severe gastroenteritis and acute pancreatitis. Her hospital bill was over $12k( thank God for pet insurance!) I heard a disturbing information from my veterinarian. She told me another dog came in a week prior and almost died after consuming Ollie dog food. There are some claims out there as well that their dog had gastrointestinal issues. I can’t be certain that this is due to this particular brand, but I highly do not recommend it. I’m grateful that she is recovering, but it was the worse week of my life. I thought I should do my due diligence and warn people that are looking into this product.
My innocent dog is dead. He ate Ollie for 4 plus years and died of congestive heart failure. The FDA has linked grain free dog food to this horrible disease. I genuinely trusted this company, but no more. Do your research before feeding any grain free food.
The representative solved my issue with ease. She was warm and welcoming.
My dog loves Ollie food.But still itches after eating? So I changed from beef to turkey. See if this helps.
Excellent product and customer service!
As always Oliver excited to see his box. He loves the food. His coat is so shiny and healthy. Oliver is happy
We love how simple the process is. From deciding which food to order to how much we needed, someone was always there to help and guide us. Our dog loved the food too! When our dog passed away, the team at Ollie helped us stop our deliveries without any hassle so we could focus on getting through the grieving process. Highly recommend Ollie Dog Food.
We love your workers
Finally. A dog food that lives up to its advertising….my Mabel has more energy, enjoys her meal and Ollie treats, and most of all is losing the extra weight ( if I can keep my husband from sneaking her extras lol). Thank you for all your help and getting us on track for a healthy long life.
Maggie Mae says this is her very favorite food ever! She love the Beef & Sweet Potato. Added bonus: the food arrived fully frozen [even in 80 degree weather].
My Shitzu Enzo is enjoying Ollie as a topper on his food.
Quick and easy chat option with zero wait. Even if it's just AI, it was easy and smooth.
Paisley absolutely loves Ollie food. She gobbles it down. She seems happy with it and so I am happy. Customer service was excellent!
I have been IMMENSELY IMPRESSED & GRATEFUL 🙏 for EVERYINE @ OLLIE ❤️ They R attentive to our needs, have FANTASTIC CUSTOMER SERVICE whether it B phone call, chat or email responses 24/7 😀 Their food is WONDERFUL as my picky YORKIE looks forward 2 every meal 😋 lol Dental treats R GREAT 2 !! I ALWAYS RECOMMEND OLLIE to ALL my pet parents ❤️ We LOVE OLLIE ❤️ 🐾 🐾 🐶 🐶
Great food just a bit pricey for a larger dog
This food has made a huge difference in my dog's health
Always an exceptional experience when it comes to working with Ollie. They truly care about their customers, freshness and quality of their products. They make things simple and easy and I’ve always had a good experience with their customer service. I love this company and I love their products.
I have tried all 3 fresh dog food services; Farmers 🐶 Hello Fresh and now Ollie. Hands down Ollie has impressed me most! Love the way it opens (the top peel back) and the storage container WAY better than the others! Also, the resealable dry food bags are soooo easy and seal completely. Thank you! I think we will stick with Ollie.
I have fed Ollie for approximately 5 years to my 2 dogs. I believe the ingredients are superior and keep my pooches healthy and energetic. The company is absolutely wonderful. They have never missed or delayed a shipment. The packaging with dry ice keeps their food frozen even during hot Florida summers. My son is now using Ollie for his 2 GSPs. I can't rave enough about Ollie!
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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