Review summary

Morrison Data Services has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

P

Peter

1 out of 5 stars
Fibre install has caused irreparable…

Fibre install has caused irreparable damage to our Grade II listed building. Despite residents coming out and telling the workman that he had to stop and was unable to continue due to not having permission, he became abusive and rude, and continued with the installation anyway. It will be escalated to legal where the damage will be claimed for. Disgusting company with no respect for anyone or anything. This is not the first time we have had this problem, either.

PP

Patricia Papaharalabous

5 out of 5 stars
Excellent engineer Denis Agyeman…

Excellent engineer Denis Agyeman persevered to put fault right. Was courteous and polite and cleaned up after himself. Super guy.

C

Customer

1 out of 5 stars
A man came onto my premises on my…

A man came onto my premises on my driveway looking around for something. No he hadn’t asked for permission to be on my property and didn’t seem to be bothered. I captured him on my video camera. Unprofessional

AP

Abby Phillips

1 out of 5 stars
If I could give 0 I would

If I could give 0 I would. A guy came to my house yesterday unannounced and we did not answer so a card was left through the door. Then today he came back again and because we didn’t answer straightaway he walked into my car port and helped himself to the meters. Once we got to the door he said “I went and did it myself” at the time we were so surprised and intimidated that we didn’t confront him! I checked with my gas & electricity provider and they hadn’t sent them as they get smart meters. I am beyond fuming!

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All reviews

171 total • Write a review

Showing 1 - 10 of 167 reviews
DL
1 out of 5 stars

A van with Morrison services just…

A van with Morrison services just blocks my driveway for 2 days I can’t get out of my house this is ridiculous

Date of experience: June 24, 2025

AP
1 out of 5 stars

Stranger in your house, say NO

Guy in a high viz knocks on my door asks to come in to read my meter. Doesn't say who is is working for and I didn't care to ask. Flat answer was No. He then asked if he could leave his card. Again I answered No. He left. Disrupted my lunchbreak for no reason. I don't want these people around my house asking to come in. I suggest everyone just say No to them, and don't get into conversation. Waste of time this company.

Date of experience: June 13, 2025

JR
1 out of 5 stars

Arrived unannounced and just doing…

Arrived unannounced and just doing things in my gas and energy meters. Very unprofessional, did not even try to knock on the door. When I confronted him, he did not tell the truth for the purpose of checking. He only said, he is working from the Morrisons data company. For me, who the hell this company checking such things within my property. It’s unacceptable. 😡

Date of experience: June 12, 2025

Y

Yat

US

1 out of 5 stars

HAZARD ON THE ROAD. AVOID LIKE A PLAGUE.

Hey, one of your company car (FG24VWR) nearly crashed into me in a 50mph limit road (A63), as it suddenly pull out from a junction, and go across to outside lane. Is it your company policy to crash into other? Take a look of your reviews, and start fixing them; and stop crashing to other.

Date of experience: May 28, 2025

AB
1 out of 5 stars

They arrived unannounced demanding to…

They arrived unannounced demanding to be let jn they are Intimidating and get ANGRY when refused access. Not a one off, three different agents in last couple of years have acted like this. No you are not entitled to come into my home without any notice or warning. No understanding that some customers are disbaled and vulnerable and need support engaging with people. Interactions with these bullies leave me anxious for the rest of the day. Need serious training.

Date of experience: May 17, 2025

PN
1 out of 5 stars

Moron delivered a card

Moron delivered a card, when I was out, asking for gas and electricity readings. There is no gas in the complex. The electricity meter for Economy 7 is accessible and clearly visible outside my apartment door. I have a smart meter. This has never happened before during the 12 years I’ve lived here. I have emailed my provider, Octopus, to ask whether they requisitioned this.

Date of experience: May 10, 2025

CS
1 out of 5 stars

Another petty tyrant

Sat in his car opposite my house, looking at the house, started to get out then got back in as he saw me coming down the drive to get the bin in. He then wound the window down and took pictures of my house, turned around in an entrance opposite and was driving away as I deliberately took a picture of him. He stopped the car in the middle of the street and got out. I went and asked him what did he think he was doing, taking pictures of my house. He said he had been told to come and read the meter. He asked me if I wanted him to, I said no, I'd just read it two days ago, I knew it was low because we'd been away for a month and just about everything had been switched off - he left.

Date of experience: April 18, 2025

PT
1 out of 5 stars

Had a card put through my letterbox…

Had a card put through my letterbox saying i need to give readings for both gas and electric. I go to their website, type in my address and click on "gas and electricity". Type in British Gas for the supplier. But it then only gives me the option to enter an electric reading. My electric isn't with British Gas, my gas is. Put in my electric reading in, even though obviously now the supplier is wrong, it just ended. No option to give a gas reading. Tried again, same thing. Only lets me put in an electric reading. Utterly useless. I'll now probably get a bill for 10 grand because British Gas think that's my gas reading. Why do they employ this joke firm to read my meters anyway? I never authorised them to send random people round to my house that don't even work for British Gas.

Date of experience: April 17, 2025

S
1 out of 5 stars

They are a nuisance

They are a nuisance . . . Came round and demanded that I let him into my house to take my Gas and Electricity meter readings even though I had submitted them both 8 days ago . . I told him I'd already given the readings but he still insisted . . In the end I basically told him to get lost !

Date of experience: April 10, 2025

M
1 out of 5 stars

Rude and aggressive person

Rude and aggressive person pressed my buzzer constantly for almost two minutes. Was rude to my neighbour. I WFH and was in a meeting and couldn't answer. No notice of this appointment was given, and I'd submitted meter readings to my supplier a week before.

Date of experience: April 10, 2025

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