Easy setup value for money
Easy setup value for money
3.8
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Highly recommended
Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.
Only been with them 2 week but all…
Only been with them 2 week but all seems ok up 2 now
I asked for £4 a month pack
I asked for £4 a month pack , one week has cost me £14 why?
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
mobile.asda.com
All reviews
1,000 total • Write a review
Showing 21 - 30 of 996 reviews
SH
Excellent
Great service been with asda for years Highly recommend
Date of experience: July 18, 2025
2
Website failed to load properly
Website failed to load properly - issue with recapcha not actually showing, then contact form not working, then complaint form not working. When I finally managed to access the account after some 40 minutes it said my balance was zero despite my already having paid £5 before the sim arrived. It's the most hopeless experience I've ever had with a new SIM - would advise anyone thinking of using Asda mobile to avoid them completely- it's cheap but a really bad experience.
Date of experience: July 18, 2025
gm
3 times in 1 year asda have stopped…
3 times in 1 year asda have stopped direct debit, with no notification. Website is OK but not user friendly. Tried to set up another direct debit 🙃 not sure if it has gone through. Again no notification 😒
Date of experience: July 18, 2025
KH
Great service and great value
Great service and great value
Date of experience: July 18, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.