Mitsubishielectric Reviews

Technician arrived on time and diagnosed the problem correctly. However, didn't have the right part on the truck and had to schedule a return visit. More preparation would have saved time.

Implemented their PLC system in our production facility. The programming team was exceptional and the training they provided was comprehensive. System has increased our efficiency by 20%. Minor issue with documentation being somewhat complex, but overall very satisfied.

Installed mini-split systems in our retail locations. Energy savings have been noticeable and the units run quietly. Installation crew was clean and professional throughout the process.

Their customer service team is knowledgeable and responsive. Fixed our VFD issue quickly over the phone.

Handled our office electrical upgrade professionally. Work was completed to code and passed inspection without issues. Pricing was fair and communication throughout the project was good. Would use again for future electrical needs.

The scheduled maintenance visits are thorough and the technicians are skilled. However, we've had issues with scheduling flexibility and sometimes wait longer than promised for non-emergency service calls. The equipment itself performs well, but the service side could use improvement.

Quality work on our factory automation project. The engineers knew their stuff and delivered exactly what was promised. However, the costs were significantly higher than competitors. You definitely pay premium for the Mitsubishi name.

Had Mitsubishi Electric install a new heat pump system in our office building. The technicians were professional and completed the work on schedule. The system has been running efficiently for 6 months now with no issues. Only minor complaint is the initial quote took longer than expected to receive.

Their motor repair service saved us thousands compared to replacement. Turnaround time was faster than promised and the motor has been running perfectly for 8 months now. Will definitely use them again for future repairs.

While the equipment works fine, we felt the pricing was excessive compared to other options in the market. The sales process was also quite lengthy with multiple meetings required for a straightforward installation.

Ordered electrical components for our manufacturing line. Product quality is top-notch as expected, but delivery took 3 weeks longer than initially promised. Communication about delays could have been better.

Upgraded our building's elevator system last year. The project management was excellent and they minimized disruption to our daily operations. The new system is much smoother and energy efficient. Would recommend for commercial building upgrades.