Reviewers generally appreciate Midas for its reliable service and quality work, particularly noting the value of the lifetime warranty on brake services. Many customers highlight the thorough inspections and fair pricing, with some praising the convenience of extended hours and excellent customer service. However, there are notable complaints regarding long wait times, even with appointments, and a few customers express disappointment over perceived rush jobs that lacked attention to detail. While the quality of work is often commended, the inconsistency in service speed and occasional oversight of additional checks can detract from the overall experience. Despite these issues, the majority of feedback remains positive, reflecting a solid reputation for dependable automotive care. Overall, Midas earns a favorable sentiment from its customers.
2 hours ago
The exhaust repair was done well and my car is much quieter now. The issue is that it took almost 3 hours longer than they initially estimated. I had to reschedule my afternoon plans. Communication co... See more
2 hours ago
Got a comprehensive vehicle inspection before a long road trip. They found a few minor issues and gave me options for immediate fixes versus things that could wait. Pricing was fair and no pressure ta... See more
2 hours ago
The work on my muffler was done properly and the price was competitive. The waiting area is right next to the shop floor though, so it's pretty loud while you wait. Maybe some soundproofing would help... See more
2 hours ago
Been coming here for oil changes and inspections for two years now. Consistent service and they keep good records of my vehicle's history. The waiting area could use some updating but the work quality... See more
The exhaust repair was done well and my car is much quieter now. The issue is that it took almost 3 hours longer than they initially estimated. I had to reschedule my afternoon plans. Communication could be better about timing delays.
Got a comprehensive vehicle inspection before a long road trip. They found a few minor issues and gave me options for immediate fixes versus things that could wait. Pricing was fair and no pressure tactics.
The work on my muffler was done properly and the price was competitive. The waiting area is right next to the shop floor though, so it's pretty loud while you wait. Maybe some soundproofing would help.
Been coming here for oil changes and inspections for two years now. Consistent service and they keep good records of my vehicle's history. The waiting area could use some updating but the work quality makes up for it.
Brought my car in for an oil change and they had it done in under 30 minutes. The staff was friendly and explained what they were doing. Prices are reasonable for the quality of service.
The manager went above and beyond when there was an issue with my initial service. They made it right without any hassle and even gave me a discount on future services. This is how you build customer loyalty.
Love that they're open on Saturdays and stay open late on weekdays. Makes it easy to fit car maintenance into my busy schedule.
Felt like they were rushing through my service to get to the next customer. Oil change was fine but they didn't check other fluids like they usually do. Not the attention to detail I expect from Midas.
Needed new brake pads and rotors, and Midas did excellent work. The brakes feel smooth and responsive now. However, the cost was higher than I expected - about $200 more than quotes I got elsewhere. The lifetime warranty on the brake work does give some peace of mind though.
Quality of the brake and suspension work was top-notch. My only complaint is the wait time - even with an appointment, I waited over an hour past my scheduled time. The final result was worth it though.
Initially hesitated about the higher cost, but the lifetime warranty on brake work has already paid for itself. Had to use it once and they honored it without question. Peace of mind is valuable.
Appreciate that they didn't try to upsell me on services I didn't need. Just got what I came for and was out quickly.
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Midas is an automotive service company that specializes in exhaust system repairs, brake services, and general automotive maintenance. The company operates through a network of franchised locations across North America, offering services such as muffler replacement, oil changes, tire installation, and suspension work. Midas positions itself as a convenient option for routine vehicle maintenance and repair needs.
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