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HomeBusiness ServicesMegabus Reviews

Megabus Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed yesterday

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Matthew Thompson
Matthew ThompsonFeatured

A day ago

5 out of 5 stars

Great alternative to flying

For regional trips, this beats flying hands down when you factor in airport hassles and costs. Smooth ride and friendly staff.

Timothy Smith
Timothy SmithFeatured

A day ago

3 out of 5 stars

Good but not perfect

The journey was comfortable enough and the price was fantastic. My main issue was with the boarding process - it was quite disorganized and took longer than expected. The bus itself was clean and the... See more

Andrew Garcia
Andrew GarciaFeatured

A day ago

5 out of 5 stars

Impressed with the service

First time using Megabus and I was really impressed. The seats were more comfortable than I expected, especially for the price point. The bus departed exactly on time and arrived 10 minutes early. Pow... See more

Dorothy Johnson
Dorothy JohnsonFeatured

A day ago

3 out of 5 stars

Generally positive experience

The booking app is user-friendly and check-in was quick. Bus was clean and mostly on schedule. Only issue was that some seats had broken power outlets, but the staff was apologetic about it. The route... See more

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Matthew Thompson
Matthew Thompson
1 reviews•Experienced
Featured
2 days ago
5 out of 5 stars

Great alternative to flying

For regional trips, this beats flying hands down when you factor in airport hassles and costs. Smooth ride and friendly staff.

Helpful?
Timothy Smith
Timothy Smith
1 reviews•Experienced
Featured
2 days ago
3 out of 5 stars

Good but not perfect

The journey was comfortable enough and the price was fantastic. My main issue was with the boarding process - it was quite disorganized and took longer than expected. The bus itself was clean and the driver was friendly. WiFi was spotty in some areas but worked most of the time.

Helpful?
Andrew Garcia
Andrew Garcia
1 reviews•Experienced
Featured
2 days ago
5 out of 5 stars

Impressed with the service

First time using Megabus and I was really impressed. The seats were more comfortable than I expected, especially for the price point. The bus departed exactly on time and arrived 10 minutes early. Power outlets at every seat were a nice touch. Will definitely book again for future trips.

Helpful?
Dorothy Johnson
Dorothy Johnson
1 reviews•Experienced
Featured
2 days ago
3 out of 5 stars

Generally positive experience

The booking app is user-friendly and check-in was quick. Bus was clean and mostly on schedule. Only issue was that some seats had broken power outlets, but the staff was apologetic about it. The route coverage is impressive and makes it easy to travel between major cities affordably.

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James Martinez
James Martinez
1 reviews•Experienced
2 days ago
3 out of 5 stars

Mixed experience

The booking process was straightforward and the price was unbeatable. However, the bus was quite crowded and some passengers were noisy during the overnight journey. The air conditioning worked well though, and we arrived on time. Would use again for shorter trips.

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Donna Anderson
Donna Anderson
1 reviews•Contributor
2 days ago
4 out of 5 stars

Great value for money

Booked a trip from Chicago to Milwaukee and was pleasantly surprised by the comfort level. The seats were clean and had decent legroom. WiFi worked well throughout the journey. Only downside was we arrived about 20 minutes late, but considering the price I paid, I can't complain much.

Helpful?
Mary Martin
Mary Martin
1 reviews•Contributor
2 days ago
4 out of 5 stars

Comfortable long-distance travel

Took an 8-hour trip and was worried about comfort, but it was actually quite pleasant. The reclining seats made it easy to rest, and the frequent stops were well-timed. Driver was professional and kept us updated on arrival times. Minor complaint about the temperature being a bit too cold, but overall very satisfied.

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Karen Thompson
Karen Thompson
1 reviews•Contributor
2 days ago
5 out of 5 stars

Excellent for students

As a college student, this is my go-to for getting home. Super affordable and the routes are convenient.

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Margaret Wilson
Margaret Wilson
1 reviews•Contributor
2 days ago
4 out of 5 stars

Reliable service

I've used Megabus several times for work trips and they've been consistently reliable. The double-decker buses are comfortable and the upper level gives nice views. Free WiFi is a huge plus for staying productive during travel. Customer service could be more responsive, but overall solid experience.

Helpful?
Amanda Taylor
Amanda Taylor
1 reviews•Contributor
2 days ago
2 out of 5 stars

Some room for improvement

While the fare was incredibly cheap, the experience had some drawbacks. The bus was delayed by 45 minutes without much explanation, and the restroom could have been cleaner. That said, the seats were comfortable and the WiFi worked well. For the price, it's still worth it if you're not in a rush.

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Andrew Brown
Andrew Brown
1 reviews•Contributor
2 days ago
5 out of 5 stars

Affordable travel option

Perfect for budget-conscious travelers. The bus was clean and the driver was professional.

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Ashley Moore
Ashley Moore
1 reviews•New Reviewer
2 days ago
4 out of 5 stars

Decent for the price

You get what you pay for, which in this case is pretty good value. The journey was smooth and uneventful.

Helpful?

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The CrowdTrust Experience⭐

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About Megabus

Megabus is an intercity bus service that provides affordable long-distance transportation between major cities across North America and Europe. The company operates a fleet of coaches offering scheduled passenger service with online booking and typically features amenities such as free Wi-Fi and power outlets. Megabus is known for its budget-friendly pricing model and curbside pickup locations in downtown areas.

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Business Services

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Review summary

Reviewers generally find Megabus to be a comfortable and affordable travel option, particularly for long-distance trips. Many customers appreciate the clean buses, reclining seats, and friendly staff, noting that the service often exceeds expectations for the price. The user-friendly booking app and quick check-in process are also highlighted as positives. However, some reviews point out areas needing improvement, such as occasional delays and issues with broken power outlets. Additionally, the boarding process can be disorganized, leading to longer wait times. Despite these drawbacks, the overall sentiment remains favorable, with many considering Megabus a reliable choice for budget-conscious travelers. Overall, Megabus garners a positive reception from its users.

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Based on reviews, created with AI