Mazuma Mobile Reviews

It was good for me I posted it within two days I have got the money in my bank

Fast and efficient service

Excellent service. I used the postal pack and it was posted Tuesday checked on Wednesday and had the funds in my account on the Thursday!

Took phone to post office 10am and had email for half 9 next morning to say it was received and no where the same day. I usually throw these in a drawer not anymore.

Quick. Simple.

Quick & easy process. I packaged & took my phone to the post office. Two days later, I had an email to confirm the money would be in my account.

Wonderful service. Quick, easy and I’d use Mazuma again and again! 100% trustworthy. Sent phone at the weekend and I got my full payment within 3 days! Thank you

As usual brilliant service. Great offer for my phone and money transferred same day the phone was delivered to them. No hassle, exactly how it should be.

Updated throughout the process. Seamless transaction. Would certainly use again and recommend to others.

Excellent service

Always use mazuma , used about four times now and never fails to impress me on how quickly it all goes through . Very straight forward , happy customer .

After an awful experience with another mobile recycling company (see my other reviews) - I returned back to Mazuma. They gave me a fair offer and I sent the phone off last week. Cheque arrived this week, no quibbles, received what I asked for. Pleasure to deal with. I'll only deal with Mazuma from now on - far less stress. Well done Mazuma!

I have used Mazuma before to sell my devices and had a great experience. I didn’t hesitate to sell my iPhone to them this time, as they offered a great price. They made the whole experience so easy, sending a postage bag, along with a prepaid shipping label. They kept me informed when the phone was received and the money was paid into my bank account the next day. I have used other companies previously but they never pay the amount, that they offer you, always claiming that there are issues with your device. I always keep my phones in protective cases and apply screen protectors as soon as I open the box. With Mazuma I have none of these worries and always receive the full amount of their offer - cheers Mazuma

Excellent company, good price, helpful and secure. Would definitely recommend.

So easy to send, really helpful staff when I called about one of my devices and quick payment.

Great prices, great service and quick same day payment - What's not to like!

Fast efficient service would recommend and use again

I sent my elderly mother’s iPhone in excellent condition and full working order expecting £80 and was then reduced to £20. My mum is 82, hardly used the phone or even took it out of the house, it was merely used as an emergency device for her as she lives alone. It had a case on and a screen protector. The phone had hardly any use and the reason for me selling is that she has now moved to a care home. Mazuma tell me there is “scratches and screen burn” which is just a blatant lie and offered me an insulting price. How can my elderly mother screen burn a phone when she hardly turns it on, had no apps on it, doesn’t know how to text or even take photos? Also where did the scratches come from when she kept it at her bedside or on the coffee table and it hardly moved. I challenged the price and a very rude woman hung up on me. So I asked for the phone back which they sent with no chargers, cables and box. It has been sent back with no screen protector, case and scratches on the screen. This has clearly been done whilst on Mazuma’s premise. Needless to say I am reporting this to both Trading Standards as I have photos of the phone before sending. I will also be reporting to the police and Action Fraud for damages to others property. UPDATE: The usual AI response from Mazuma which is posted under every review. No need to contact you, you’ve damaged the phone and the appropriate people have been notified into your dishonest and fraudulent company

Great experience with Mazuma. First time using. Great price and speedy service. Impressed.