8 months ago
Excellent quick service from going online to the quote given, the arrangements to collect the phone, still waiting for payment to clear thou, because of the weekend the money clears on a working day,... See more
8 months ago
Was offered £85 for my phone in excellent condition, then offer was Dropped to £20 because they said the phone was not of European origin as it didn’t have a CE mark. I got the phone from o2 and sent... See more
8 months ago
What a great service well pleased and a super quick service too
8 months ago
Very happy with Mazuma with the amount I received for my old phone
From start to finish , with the phone was great , I paid the postage and they got the phone next day , checked it over and paid me the same day , great company to deal with
Very quick great service paid exactly what they offered other sites always trying to say this and that are wrong and lower values Mazuma were nothing like this 100% quality service and fast paymen
Fantastic service. Quick prompt. My money was in bank in 24 hours.
I received the postage bag & label really quickly. The price i was offered for my phone exceeded my expectation. I got paid the promised amount the very next day! So chuffed with Mazuma Mobile. Would highly recommend!
Quick, true to their word and a great service
Efficient speedy service. Got the price I was quoted for and received money the same day. Will definitely be using again
Selling my phone to Mazuma was easy, quick and stress free. They paid the amount first offered, unlike a competitor who cut the offer in half once they received a perfectly good phone. I wouldn’t hesitate to use Mazuma again.
Excellent service, great communication. Speedy payment and would definitely recommend.
Excellent from start to finish, got email updated throughout each stage. Sent special delivery on Friday and had payment Monday. Payment was same as the amount I was informed at the start. Straight forward and would recommend.
Very fast and quick!!
Website is easy to use, print your label off at a post office and quick turnaround to receive you money. Fantastic.
Such an easy transaction from start to finish. Thank you
Speedy service
Used them before and will use them again Easy to transact and no fuss Well done Mazuma 👍
Easy to fill online form easy pickup and paid out same day it was received very pleased with result was sceptic at first but all good
Very easy to sell and get paid, all went smoothly.
F.AO Mazuma Mobile. As requested, please see below: Order No. M9172514 Nagib Farjani
I was happy with the prompt payment. However communication was poor. I had one email to say they had received the device and one survey request. They need to communicate more and keep the customer updated
Quick and easy!
The quote was quick, qr code for the post office was very simple. And I got the price quoted!
Based on analysis of 59 reviews rated 1-2 stars for Mazuma Mobile
“Absolute scam”
“I sent my Apple Watch 8th Gen to Mazuma for a quoted price of £95”
“Awful service -apparently envelope arrived damaged and no phone, waited 30 days for them to investigate to be told sh...”
“I was happy with the prompt payment”
“Absolute scam”
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Mazuma Mobile is a UK-based company specializing in the buying and selling of used mobile phones. The company provides a user-friendly platform where consumers can sell their old devices for cash, ensuring a convenient and efficient process. Customers include individual mobile phone users looking to upgrade their devices, as well as businesses seeking to recycle or resell their old technology. In addition to its buy-back service, Mazuma Mobile also offers a range of accessories and new devices, catering to a diverse customer base. Through its website, www.mazumamobile.com, the company emphasizes ease of transactions, competitive pricing, and a commitment to responsible recycling. By focusing on sustainability and customer satisfaction, Mazuma Mobile aims to meet the needs of environmentally conscious consumers in the mobile technology market.
Mazuma Mobile receives high praise for its quick and easy service, with many reviewers highlighting the fast payment process and straightforward transactions. Customers appreciate that the company pays the promised amounts without unexpected deductions, making the experience feel reliable and efficient. Reviewers frequently mention the excellent communication throughout the process, contributing to an overall positive experience. However, some consumers express dissatisfaction regarding offers made for their devices, claiming significant reductions based on minor imperfections or model specifications. A few have reported receiving their phones back with scratches after sending them in for appraisal. Despite these criticisms, the majority of users find Mazuma Mobile to be a trustworthy and efficient option for selling their phones.
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