So quick to pay the money
So quick to pay the money

8 months ago
Excellent quick service from going online to the quote given, the arrangements to collect the phone, still waiting for payment to clear thou, because of the weekend the money clears on a working day,... See more
8 months ago
Was offered £85 for my phone in excellent condition, then offer was Dropped to £20 because they said the phone was not of European origin as it didn’t have a CE mark. I got the phone from o2 and sent... See more
8 months ago
What a great service well pleased and a super quick service too
8 months ago
Very happy with Mazuma with the amount I received for my old phone
So quick to pay the money
Quote and paid full price as stated. Very quick and easy to use
I've used mazuma many times and each time the process is first class.
Easy to return, fast payment.
It was a fantastic experience. The service that was provided by Mazuma was truly outstanding. Everything was so easy. Thank you.
IPad offer £70 reduced to £7.50.Reduced due to non-UK model(wi-fi only model which has universal spec.) and dark marks on screen.Not visible to naked eye.Offer rejected ,next day offer increased to £10 -also rejected.Same model not as good condition £85 on EBay.
Sent my phone in for them to offer me a low blow offer! I said no they then offered me more and I said no again. They then sent my phone back to me and it’s now got marks and scratches on the screen that it didn’t have before. Cash generators offered me almost twice the amount they have
Really quick payment
Very easy & the money went in to the bank quicker than I expected. Excellent communication throughout
Really quick service
Nice, fast efficient
Best price and very quick cash transfer to bank
every buyers & sellers wish ! Easy to deal with Honest with appraisal didn't try to change deal once id sent my device to them will use again and recommend
Paid exactly what they said they’d pay when they said pay it.
Very easy to arrange, process was quick money received next day
The process was very easy. Great service and was kept updated. Would use again 👌🏻
Brilliantly easy, quick! Would recommend and use again
Excellent service! Very easy to send and vey quick to pay! Seriously pleased!
So easy to sell my phone! Once my item was received I got the payment on the same day.
Quick payment and paid what they offered!
Based on analysis of 59 reviews rated 1-2 stars for Mazuma Mobile
“Absolute scam”
“I sent my Apple Watch 8th Gen to Mazuma for a quoted price of £95”
“Awful service -apparently envelope arrived damaged and no phone, waited 30 days for them to investigate to be told sh...”
“I was happy with the prompt payment”
“Absolute scam”
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Mazuma Mobile is a UK-based company specializing in the buying and selling of used mobile phones. The company provides a user-friendly platform where consumers can sell their old devices for cash, ensuring a convenient and efficient process. Customers include individual mobile phone users looking to upgrade their devices, as well as businesses seeking to recycle or resell their old technology. In addition to its buy-back service, Mazuma Mobile also offers a range of accessories and new devices, catering to a diverse customer base. Through its website, www.mazumamobile.com, the company emphasizes ease of transactions, competitive pricing, and a commitment to responsible recycling. By focusing on sustainability and customer satisfaction, Mazuma Mobile aims to meet the needs of environmentally conscious consumers in the mobile technology market.
Mazuma Mobile receives high praise for its quick and easy service, with many reviewers highlighting the fast payment process and straightforward transactions. Customers appreciate that the company pays the promised amounts without unexpected deductions, making the experience feel reliable and efficient. Reviewers frequently mention the excellent communication throughout the process, contributing to an overall positive experience. However, some consumers express dissatisfaction regarding offers made for their devices, claiming significant reductions based on minor imperfections or model specifications. A few have reported receiving their phones back with scratches after sending them in for appraisal. Despite these criticisms, the majority of users find Mazuma Mobile to be a trustworthy and efficient option for selling their phones.
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