Second time selling my phone with…
Second time selling my phone with Muzuma. So easy, quick and simple! Will definitely use again!

8 months ago
Excellent quick service from going online to the quote given, the arrangements to collect the phone, still waiting for payment to clear thou, because of the weekend the money clears on a working day,... See more
8 months ago
Was offered £85 for my phone in excellent condition, then offer was Dropped to £20 because they said the phone was not of European origin as it didn’t have a CE mark. I got the phone from o2 and sent... See more
8 months ago
What a great service well pleased and a super quick service too
8 months ago
Very happy with Mazuma with the amount I received for my old phone
Second time selling my phone with Muzuma. So easy, quick and simple! Will definitely use again!
Have felt with this company a few times and i find them fair and give a good service!
Excellent service, quick and trustworthy
Absolutely fantastic service, no messing around just did what it says on the tin. Paid out in as per advertisement, fully recommended.
Previous experience which was brilliant
Easy to use and paid what they quoted
Great service,absolutely superb so fast and kept me updated through the whole process,would highly recommend.
Impossible to fault, easy to arrange and superfast payment.
Very easy from start to finish. Will use again next time I upgrade.
Easy quick system.
Absolute scam! Sent my phone which was in good condition received an email where price was reduced massively saying there are DEEP scratches on the screen. There are definitely not and I have photos of my phone to prove otherwise. Absolute con artists will not be using them again
Pretty good...same day payment wasn't same day but apart from that all good
It was simple to get a price and to send phone. I opted for a cheque which was received in less than a week for the exact price they quoted. Would I use Mazuma again, absolutely
Great company to deal with
Nothing wrong with the iPhone we sent, it has been in a case from new, tell us that the battery is less than 80% doesn't say anything about this when you are selling it. Offering 80% less than they said in the first place. Give it back you theives. NICE TRY 😂
I have used Mazuma quite a few times now & it’s always been excellent from posting the phone to receiving a fast payment. I will continue to use mazuma for all future devices. Thank you for a great service
i have used Mazuma Mobile a few times in the past, so decided to use them again, gave me a fair price for my item, item was sent on the Tuesday & by early morning thursday they had my package, by the time i got home from work on Thursday the money was in my account, happy days will use again
Quick turnaround and fast payment Would definitely use them again
It was a very straightforward, clearly explained process - from making the initial application, through packaging, posting & receiving payment, everything was easy. As long as you’re honest about the condition of the phone, Mazuma handles everything brilliantly.
Mazuma is the best online company to sell to as the price they quote is the price they pay not like others once they get ya phone try to say has faults and offer lots less so then have to try and get your phone back.
Based on analysis of 59 reviews rated 1-2 stars for Mazuma Mobile
“Absolute scam”
“I sent my Apple Watch 8th Gen to Mazuma for a quoted price of £95”
“Awful service -apparently envelope arrived damaged and no phone, waited 30 days for them to investigate to be told sh...”
“I was happy with the prompt payment”
“Absolute scam”
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Mazuma Mobile is a UK-based company specializing in the buying and selling of used mobile phones. The company provides a user-friendly platform where consumers can sell their old devices for cash, ensuring a convenient and efficient process. Customers include individual mobile phone users looking to upgrade their devices, as well as businesses seeking to recycle or resell their old technology. In addition to its buy-back service, Mazuma Mobile also offers a range of accessories and new devices, catering to a diverse customer base. Through its website, www.mazumamobile.com, the company emphasizes ease of transactions, competitive pricing, and a commitment to responsible recycling. By focusing on sustainability and customer satisfaction, Mazuma Mobile aims to meet the needs of environmentally conscious consumers in the mobile technology market.
Mazuma Mobile receives high praise for its quick and easy service, with many reviewers highlighting the fast payment process and straightforward transactions. Customers appreciate that the company pays the promised amounts without unexpected deductions, making the experience feel reliable and efficient. Reviewers frequently mention the excellent communication throughout the process, contributing to an overall positive experience. However, some consumers express dissatisfaction regarding offers made for their devices, claiming significant reductions based on minor imperfections or model specifications. A few have reported receiving their phones back with scratches after sending them in for appraisal. Despite these criticisms, the majority of users find Mazuma Mobile to be a trustworthy and efficient option for selling their phones.
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