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Massageenvy logo

Massageenvy Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed yesterday

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Paul Jackson
Paul JacksonFeatured

A day ago

3 out of 5 stars

Convenient location, average service

Close to my office which is perfect for lunch break appointments. The massage was okay but nothing exceptional. Clean facilities and easy parking.

Matthew Martinez
Matthew MartinezFeatured

A day ago

5 out of 5 stars

Love my monthly membership

Been coming here for over a year now and it's been consistently good. The therapists are knowledgeable and really listen to what areas need attention. Great way to maintain regular self-care without b... See more

Kimberly Thomas
Kimberly ThomasFeatured

A day ago

3 out of 5 stars

Room for improvement

The massage itself was fine, but the overall experience felt a bit impersonal and rushed. The therapist barely spoke and didn't check in about pressure or comfort level. For a service-based business,... See more

Susan Moore
Susan MooreFeatured

A day ago

4 out of 5 stars

Clean and professional

Appreciated the cleanliness of the facility and the professional demeanor of all staff. My therapist was experienced and provided exactly the type of massage I requested.

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Paul Jackson
Paul Jackson
1 reviews•Experienced
Featured
1 day ago
3 out of 5 stars

Convenient location, average service

Close to my office which is perfect for lunch break appointments. The massage was okay but nothing exceptional. Clean facilities and easy parking.

Helpful?
Matthew Martinez
Matthew Martinez
1 reviews•Experienced
Featured
1 day ago
5 out of 5 stars

Love my monthly membership

Been coming here for over a year now and it's been consistently good. The therapists are knowledgeable and really listen to what areas need attention. Great way to maintain regular self-care without breaking the bank.

Helpful?
Kimberly Thomas
Kimberly Thomas
1 reviews•Experienced
Featured
1 day ago
3 out of 5 stars

Room for improvement

The massage itself was fine, but the overall experience felt a bit impersonal and rushed. The therapist barely spoke and didn't check in about pressure or comfort level. For a service-based business, I expected more personalized attention.

Helpful?
Susan Moore
Susan Moore
1 reviews•Experienced
Featured
1 day ago
4 out of 5 stars

Clean and professional

Appreciated the cleanliness of the facility and the professional demeanor of all staff. My therapist was experienced and provided exactly the type of massage I requested.

Helpful?
Matthew Rodriguez
Matthew Rodriguez
1 reviews•Experienced
1 day ago
4 out of 5 stars

Good for regular maintenance

Perfect for keeping up with regular massage therapy. The membership pricing is fair and the online booking system works well. Some therapists are definitely better than others, so it's worth finding one you click with and requesting them specifically.

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Michelle Anderson
Michelle Anderson
1 reviews•Experienced
1 day ago
2 out of 5 stars

Disappointing visit

Made an appointment for a deep tissue massage but it felt more like a light Swedish massage. When I mentioned this, the therapist didn't really adjust the pressure. Also had to wait 15 minutes past my appointment time. The facilities are nice but the service didn't meet expectations.

Helpful?
Kevin Thomas
Kevin Thomas
1 reviews•Contributor
1 day ago
3 out of 5 stars

Mixed experience

The facility is clean and the booking process is straightforward. However, my last massage felt rushed and the therapist seemed distracted. For the price point, I expected more attention to detail. The front desk staff were helpful when I had questions about my membership though.

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John Williams
John Williams
1 reviews•Contributor
1 day ago
4 out of 5 stars

Decent value for the price

The monthly membership makes regular massages affordable which I appreciate. My usual therapist does good work, though the quality can vary depending on who you get.

Helpful?
Mark Johnson
Mark Johnson
1 reviews•Contributor
1 day ago
5 out of 5 stars

Fantastic stress relief

After dealing with chronic back pain from my desk job, regular visits here have made a huge difference. The therapists really know what they're doing and the environment is perfect for unwinding. Highly recommend the membership if you're looking for ongoing care.

Helpful?
Richard Thompson
Richard Thompson
1 reviews•Contributor
1 day ago
5 out of 5 stars

Excellent customer service

The staff here really goes above and beyond. When I had to reschedule last minute due to a family emergency, they were very understanding and accommodated me. My massage therapist was skilled and made sure I was comfortable throughout the session.

Helpful?
Amanda Jackson
Amanda Jackson
1 reviews•Contributor
1 day ago
5 out of 5 stars

Great relaxation experience

Had my first massage here last week and it was exactly what I needed after a stressful month at work. The therapist was professional and really worked out the knots in my shoulders. The atmosphere was calming and the front desk staff were friendly. Only minor complaint is that the rooms could be a bit warmer, but overall very satisfied.

Helpful?
Amanda Wilson
Amanda Wilson
1 reviews•New Reviewer
1 day ago
4 out of 5 stars

Solid choice for massage therapy

Reliable service with convenient hours. The therapist I had was skilled and professional. The only downside is that it can get pretty busy, especially on weekends, so booking in advance is essential.

Helpful?

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The CrowdTrust Experience⭐

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Take a closer look

About Massageenvy

Massage Envy is a franchise-based wellness company that operates massage therapy and skincare centers across the United States. The business offers professional massage services, facial treatments, and skincare services through licensed therapists and estheticians at their retail locations. They typically operate on a membership model that provides customers with monthly services and discounted rates for additional treatments.

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Category

Business Services

Review summary

Reviewers consistently report positive experiences with Massageenvy. Customers often highlight massage, therapist, regular, professional. A minority mention drawbacks around appointment, massage, didn, disappointing. Overall sentiment is strongly positive with an average rating of 3.9 stars across 12 reviews.

✨
Based on reviews, created with AI

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