Martyn Gerrard Estate Agents Reviews

In the property purchase Bruvis Hiew and Alex Searby helped me to negotiate with seller about the cost as well as timeline to complete the purchase. Highly appreciate their professionalism and guidance in whole process. Being a first time buyer I was little nervous about this kind of transaction however it was all smooth.

We couldn’t have asked for better support than what we received from Saad and Florence while buying our first home. They were absolutely amazing throughout the entire process—always proactive, incredibly helpful, and constantly pushing things forward to keep everything on track. Their communication was clear, timely, and reassuring, which made what could have been a stressful experience feel smooth and manageable. We’re so grateful for their guidance and dedication. Highly recommended!

Both Zlat Talic, Shuhan Ali and Jarin Shah made the whole experience for me a calming experience when i needed to talk to them they were all so helpful putting my mind at rest and answering even my stupid questions with honesty and knowledge. I can’t thank them enough and would highly recommend them to family and friends wishing to move.

Another year of superb support from MG's Sasha and Paula. Many thanks for the excellent services you provide us with. As director of Freehold, you are a huge and absolutely reliable source of support for me. Nothing is left undone, everything is implemented, agreements and deadlines are always met, and the accounts are always up to date and accurate down to the last penny. I can highly recommend our two exceptionally friendly account managers. As director of Freehold, I have never regretted choosing MG as our managing agent for a second; it is money very well spent. Thank you very much!

I’ve had a great experience this agency, They’ve been consistently professional and reliable throughout the process. Any time I’ve had a question or needed assistance, they’ve responded promptly and helpfully. It’s really reassuring to know that support is just a message or call away. I truly appreciate their efficiency and excellent service — highly recommended!

Amazing service and many thanks to Muhammad Irfan. Very happy with the fast responses and friendly professional assistance. So happy with my new flat!

I am delighted to recommend both Tyler and Mittio from Martin Gerard for their exceptional professionalism and outstanding service. From the very beginning, Tyler took the time to understand my personal circumstances and approached every interaction with empathy, discretion, and flexibility. His calm, thoughtful manner and commitment to excellence ensured that every detail was handled with care and precision—far exceeding my expectations. Equally, Mittio played an invaluable role in the process, expertly coordinating the viewings with attentiveness and insight. He quickly grasped what I was looking for and tailored the experience with great efficiency, clarity, and care. Engaging and responsive throughout, he brought a reassuring energy and genuine thoughtfulness to every step. Together, Tyler and Mittio made the entire experience seamless and reassuring. Their dedication, integrity, and attention to detail are truly commendable, and I would not hesitate to recommend them both most highly.

Martyn Gerard Estate Agents (Winchmore Hill branch) were very professional in the way they managed the marketing of our property and subsequent viewings. Communication was excellent throughout. We appreciated regular updates and prompt return of phone calls especially when issues arose. Our sale had the complication of joint ownership with one owner acting for themselves and the other being represented by an attorney under POA. Complications arose during the sale due to this issue and other sellers in the chain. Afina Shalos of Martyn Gerard was such a supportive presence throughout the whole process. She dealt with all issues in a very professional way and reassured us by her prompt attention to situations that threatened the sale. She was always approachable and a pleasure to do business with. We also appreciated Dinesh Mirchandani, branch manager, who oversaw the process.

I received exceptional service from my Property Manager Mohammed Amin. He was always extremely courteous on the phone, was very prompt in replying to any queries I had via email, he always clearly explained the process of ending my tenancy and made the whole process very easy and stress free. He is an excellent property manager and a credit to the company!

Zoe and Anthony and the are always so helpful and swift in their responses. We've had our flat with Martyn Gerard rentals for all the years and been very pleased indeed with the service. Many thanks to all the team! Best wishes Celia

We had a great experience with the team at Martyn Gerrard Whetstone, especially Melek - she was super responsive and helped us to secure a great flat very quickly. She was always on hand to help, kept in touch throughout the process and responded very quickly to any questions we had. Thanks to Melek and the team for making what can be a stressful experience so smooth and easy for us!

Florence Grounds helped us with our purchase of our new build flat in Southgate. She met us on time for viewings and saw us through to moving in. Florence has always been professional, cheerful and follows up with queries within good time.

Really swift and helpful process from the team at Martyn Gerrard. Anthony and Eyad found me a property very quickly. They were very responsive and clear throughout. Appreciated their straightforward communication. I’m always apprehensive when moving house, but Anthony and Eyad have made it really quick and easy. I would recommend their services to others.

Maria at the Kentish Town branch of Martyn Gerrard was a pleasure to deal with. She was polite and informative at each stage and always responsive. I would thoroughly recommend selling with Martyn Gerrard

I just wanted to leave a review to say that we have been renting our flat out with Martyn Gerrard for the past few years and have been really happy so far with everything. There have been a few bumps in the road however I'm extremely grateful that we have had Germano Simonetti as our Property Manager. He has been outstanding in every way. He's extremely professional and friendly and has always dealt with any issues that have arisen with patience, trying his hardest to get any issues resolved with speed. He responds instantly if you have a problem and is always there at the end of the phone to help in any way he can. He has made the whole experience an extremely pleasant one.

We cannot recommend Abbie Bull at Martyn Gerrard highly enough. She has been absolutely excellent in supporting us through a particularly challenging insurance claim. Her attention to detail, dedication, and tireless hard work have made a real difference during a stressful time. What truly sets Abbie apart is her clear and consistent communication. At every stage of the process, she kept us informed and up to date, so we always knew exactly what was happening and what to expect next. Her professionalism and reliability gave us real peace of mind, and we’re incredibly grateful for her support. Thank you, Abbie, for going above and beyond!

Michael was excellent To deal with some issues to sort out in my flat Thanks a lot for all

Fantastic experience with the lettings team. Daniel has been absolutely amazing with helping me with my flat search, not once but twice! In both instances he helped me find somewhere that checked all the boxes, and helped us through the referencing. Thank you so much Daniel for being so supportive, responsive and kind.

Didn't look after their tenants instead took instructions from a fraudulent landlord who should not have an agency representing him and should be struck off for breaches of tenancy agreement and due care to it's tenant. Awful service

Our property management agent Mohammed Amin is responsive, informed and helpful. Together with the rest of the team at Martyn Gerrard, Mohammed provides us with peace of mind that our property is in good hands.