The renewals process was very smooth…
The renewals process was very smooth from electronic signing to delivery of renewal contract.

Last reviewed 1 month ago
A month ago
Renting through Martyn & Gerald is more stressful than managing the property yourself. They take their commission but don't look out for your interests. Tenant references is subcontract to third part... See more
Over a year ago
Leona! Leona was extremely efficient and helpful with an issue we had in our flat. The turnover of Leona contacting us to the contractor coming to sort the issue was extremely quick!
Over a year ago
What a great experience I had with Sophie at Martyn Gerrard. She couldn't have been more helpful from the moment I spoke to her on the phone when enquiring about a flat to rent.Sophie spent time findi... See more
The renewals process was very smooth from electronic signing to delivery of renewal contract.
Brilliant service by MG especially the letting team and Zoe, they always ensure as a landlord I am compliant and collect and deliver my rent on time.
I sold my flat through Martyn Gerrard, Kentish town branch; and from the day I met Annie and Tom I was impressed. They were professional, well informed and most of all I felt at ease with them, more than happy for them to sell my flat. I was updated after viewings with constructive feedback and once the offer was accepted the communication level was second to none. I felt like we, the buyer, myself, Tom, Annie worked as a team to push the sale through before the 31st March stamp duty deadline.....if only the buyer's solicitor had been on the same page. To sum up I can't recommend the team in the Kentish Town branch highly enough.....thank you so much!!!
Best customer service
Buying our home took a little longer then we hoped, which was completely out of the agents hands but Afina and the team were amazing throughout the entire process. They kept us informed every step of the way, always checking in and making sure we understood what was going on. Even when things got delayed or complicated, they stayed patient, professional, and on top of everything. It really made a huge difference knowing we had someone reliable and supportive on our side. We’re so happy with how it all turned out and would absolutely recommend Afina to anyone looking to buy a home. Thanks again!
Fatmir was extremely attentive and responsive. He answered all of our questions and he didn't have the answer, he would make sure to ask the owner of the property. He was really friendly and helpful.
All parts of the process, from the introductory meeting with Dinesh, through to the completion of the sale were smooth. Zac, who managed the process was always clear and informative. Communications were excellent from start to finish. A very positive experience.
Maria was so helpful from the beginning of my flat search and all the way through to completion. She was always happy to help and made me feel more at ease in the process of buying my first home by providing useful and clear information and keeping me updated during each step. She also pushed really hard to get the sale over the line just in time before stamp duty changes! Can't recommend using her services enough - thank you Maria!
Adriano is a fantastic agent; he is warm, personable and transparent. I really appreciated the extra effort he put in to try and get our deal over the line before the stamp duty changes. He was very easy to communicate with and very easy to trust. Thanks!
Jess was brilliant from start to finish in helping me secure my first home. She has made a very daunting process run smoothly and I am very grateful. She is well supported by her colleagues at Martyn Gerrard who have kindly stepped in to provide assistance whenever she was unavailable. I would 100% recommended Martyn Gerrard, and especially Jess, to any buyers, especially first time buyers.
Maria was the most knowledgable estate agent I have worked with. She was kind, helpful and was a pleasure to work with. Fantastic.
Finding a property to rent can be very stressful. Mittio was professional, extremely helpful and communicated with us quickly throughout the process. We cannot praise Mittio and the Martyn Gerrard team highly enough, they were with us every step of the way. We would definitely recommend Mittio and Martyn Gerrard.
Not planning to move anytime soon but this team seriously made a stressful time so much easier. Thanks team
Adriano was fantastic and went above and beyond what we would have expected an estate agent to do. Thank you for helping us move!
We had a fantastic experience with the Martyn Gerrard Sales team. James, Stewart, and Adriano were incredibly helpful, professional, and efficient in marketing and selling our flat in a short period of time. Their expertise and dedication made the entire process smooth and stress-free. A huge thank you to the wonderful team!
Fatmir and the MG team were outstanding! Their professionalism and patience were excellent, and we especially appreciated their flexibility in arranging viewings to fit our busy lives. This made a huge difference, and we highly recommend MG for their accommodating and efficient service
Fatmir Dedei helped us with the purchase our new family home. From our first initial encounter with him, to the day we exchanged, Fatmir has a been a pleasure to deal with. He diligently pushed the purchase through, providing us with timely updates. We're very pleased with the service we received.
Fabulous team would recommend highly, Craig Thompkins, the area sales manager, was especially insightful, helpful and diligent, great to work with. Thanking you for all your advise and support.
We were introduced to Angela Davis early March 2025. We value Angela’s professional approach, and all efforts Angela has taken to put things right. Thank you Angela!
Martyn Gerrard were very pleasant to deal with on the purchase of my first home. They were very speedy in their communication and this was critical in helping us secure the purchase before the stamp duty deadline. Fatmir was a great partner throughout the process and I'd recommend both his and Martyn Gerrard's services.
Based on analysis of 22 reviews rated 1-2 stars for Martyn Gerrard Estate Agents
“Still waiting for an outcome of my application/offer for a property on Wilton Road”
“Didn't look after their tenants instead took instructions from a fraudulent landlord who should not have an agency re...”
“When my daughter and I turned up to view a flat we had been sent details of I was in shock”
“Renting through Martyn & Gerald is more stressful than managing the property yourself”
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Martyn Gerrard Estate Agents is a well-established property services company located in North London, founded in 1964. The company specializes in a range of real estate services, including buying, selling, and letting residential properties, as well as offering commercial property solutions. With a focus on fulfilling clients' property needs, Martyn Gerrard provides comprehensive support through every step of the real estate process. Targeting both homeowners and investors, Martyn Gerrard aims to assist a diverse clientele in navigating the North London property market. Their services include property valuations, new home sales, and rental management, ensuring that customers receive tailored solutions to meet their specific requirements. The company's extensive knowledge of the local market positions it as a trusted resource for individuals and families looking to achieve their property goals.
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Martyn Gerrard Estate Agents receives overwhelmingly positive feedback, with many customers praising the efficiency and helpfulness of staff like Sophie, Leona, and Zlat. Reviewers highlight their excellent communication and responsiveness throughout the buying and renting processes, often noting how quickly issues are resolved. Many express satisfaction with the overall experience, stating that the agents go above and beyond to assist clients. However, a small number of reviews raise concerns about management and property maintenance, with complaints about delayed responses to urgent repairs and a perceived lack of advocacy for tenants' interests. Despite these criticisms, the majority of customers report a high level of satisfaction with the service provided. Overall, Martyn Gerrard Estate Agents is viewed positively by most clients.
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