Lyca Mobile SE Reviews

Jessica was so polite and helpful. She took a time to patiently help me got through my problem with detailed step-by-step guidance.

The great response to Lina the customer service was quick, helpful and very she was very tolerance with my questions.

Mobile Number Transfer The Process was smooth. It just took less than a week to have a network change/enabled. The mail responses were quick. Thank you.

The live agent representative, Lina has answered my queries promptly and provided me appropriate advise on ways to enjoy the promo. Thank you!

The patience of the staff and helpful advice, kind help.

Thanks to Jessica! She supports very well

It is very good

Kiran helped me solve my problem even with my slow internet.

He can fix my cuestión very quick

Lina is very helpful!!

Lina was really helpful, she was so nice and polite to me, she also solved the transfer very easy and fast.

I had few queries on Lyca(Sweden) and the support agent Lina helped me with right information with quick and crisp replies. Thank you !

30275 Sandra 30275 Thank you very much for your customer support, it was really helpfull and i appreciate it.

very good and helpful advice from Sandra, agent 30275

Lina was awesome :) fast and furious :) give a lady raise:)

Lina was very helpful and did everything in her power to solve my issue.

Worst Customer Service I've experienced. I called to CS to understand what was wrong with my line after an attempt of a bundle activation, I received an SMS confirmation that says was successfully done but after that no Internet, my phone calls in/out stop working and 5 days without line. First call to CS: A girl literally stop talking to me as soon as I asked for a refund, I hanged up and call back. Second call: A guy started to blame how should I be able to use data or phone calls if I have no money on my line, which clearly was not the case since I had auto renewal every month since more than 2 years. This is the first time happened to me that I ran out of data and bought a bundle as top-up, but the activation failed. At the end he said he could report this issue to the network colleagues since it was a failure in the system and they will fix and activate it, I asked for a refund instead. After that the guy started to talk unstoppable and saying I need to send an email with more than 10 things to CS including a picture of my statement and debit card, really? no it is fine keep the money, I'll go with another company. Really sad, they have these people that treats you very disrespectful.

Good Service

Lina was very helpful and friendly. Very nice experience.