Doesn't work properly sometimes 😕
Doesn't work properly sometimes 😕
4.1
Great
594 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile PT receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Top up happen automatically
Top up happen automatically . Though i already off the auto renew. This is robbery .
O tarifário é apenas para "agarrar"…
O tarifário é apenas para "agarrar" clientes, depois tudo é complicado... O chat vitual não resolve, o atendimento telefónico demora dezenas de minutos,... Os dados são péssimos! Onde os outros operadores têm 5G a Lyca Mobile tem 2G e GPRS... Por isso, não interessa ter 20GB...50GB... porque não consegues usar... enfim, só tenho pena ter colocado a crédito 60€ na conta (para reaver o dinheiro tens de fazer requerimento e esperar pelo menos 7 dias...), senão já tinha deixado a Lyca Mobile há vários meses... Só estou à espera de gastar o dinheiro da conta para passar o número para outro operador.
Network is very poor
Network is very poor
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
lycamobile.pt
All reviews
594 total • Write a review
Showing 531 - 540 of 590 reviews
LO
Excelente prestacao da Tatiana Fernandes
Tava a tentar ativar o meu pacote e a Tatiana Fernandes teve muita paciencia comigo e ajudoume a resolver o assunto. Gostei muito da ajuda dela, se ela quiser ir jantar comigo manda me mensagem no instagram @levantaosom :)
Date of experience: September 15, 2021
SS
Lost my number help
Lost my number and great help recover from suzana, lot friendly lot helpful
Date of experience: August 19, 2021
IT
I'm very satisfied with the customer…
I'm very satisfied with the customer service, I called because I was confuse about the recharging methods of lyca mobile I thought that my balance was missing but it was spent on sms the Spanish agent Mateo was very helpful and polite he even helped me when I couldn't speak some words in English and helped me in Spanish lycamobile has the best prices an rates around Europe, Muchas gracias Mateo! <3
Date of experience: August 19, 2021
MJ
Atendida por Dilma Lourenço
Atendida por Dilma Lourenço, esclareceu todas as minhas questões muito gentilmente. Fez um ótimo trabalho. Bem haja!
Date of experience: August 19, 2021
AP
Help Desk
Help Desk, um pouco demorado até ser atendido, mas vale a pena esperar. Fui atendido pelo colaborador Sr. Matheus e confesso que o atendimento dele é 5***** responde a todas as suas dúvidas. Muito cordial e gentil. Bem Haja.
Date of experience: August 16, 2021
AR
Cuidado com a operadora
Sou cliente da operadora, acontece que vou usando o telefone uma vez por outra. Qual é o meu espanto... E que quero partilhar com todos! Fiz um carregamento na APP do Banco que foi aceite de imediato, pagamento feitos e embolsado pela Lycamobil. O resultado é que foi desactivado o cartão... Carreguei mas não existe cartão para utilizar... ( Cuidado se nós efectuarmos um carregamento com 000000000 aceitam da mesma forma. Empresas no seu melhor! Pagar sim serviço não existe.....
Date of experience: August 14, 2021
EL
Tatiana Fernandes
Ótimo atendimento (5 ESTRELAS) realizado pela querida Tatiana Fernandes. Obrigado por me ajudar a resolver o problema. Sucesso pra ti sempre. Gratidão!
Date of experience: August 14, 2021
RI
Properly assisted.
My first experience with Lycamobile PT (new sim card, new user, first configuration) was a bit complex, however agent Eduardo was able to address and solve all my issues. Kudos!
Date of experience: August 11, 2021
FA
Dilma Lourenço
Queria dizer que Dilma Lourenço foi muito muito gentil e conseguiu resolver o meu problema que foi da SIM que parou de funcionar e mais me ajudou a registar o cartão. Obrigado Dilma outra vez e melhores cumprimentos, Fabrizio Annese
Date of experience: August 10, 2021
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