Review summary

Lyca Mobile PT receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Doesn't work properly sometimes 😕

Doesn't work properly sometimes 😕

Top up happen automatically

Top up happen automatically . Though i already off the auto renew. This is robbery .

NF
O tarifário é apenas para "agarrar"…

O tarifário é apenas para "agarrar" clientes, depois tudo é complicado... O chat vitual não resolve, o atendimento telefónico demora dezenas de minutos,... Os dados são péssimos! Onde os outros operadores têm 5G a Lyca Mobile tem 2G e GPRS... Por isso, não interessa ter 20GB...50GB... porque não consegues usar... enfim, só tenho pena ter colocado a crédito 60€ na conta (para reaver o dinheiro tens de fazer requerimento e esperar pelo menos 7 dias...), senão já tinha deixado a Lyca Mobile há vários meses... Só estou à espera de gastar o dinheiro da conta para passar o número para outro operador.

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All reviews

594 total • Write a review

Showing 501 - 510 of 590 reviews
LS
5 out of 5 stars

Parabéns pelo profissionalismo e atenção da senhora Elisama Rodrigues

Fui atendida pela srª Elisama Rodrigues de forma impecável. Muito profissional e atenciosa. Solicitei o local para avaliação pois não poderia deixar de fazer.

Date of experience: July 7, 2022

MP
4 out of 5 stars

After waiting to be connected with the…

After waiting to be connected with the CSR was finally able to connect with Dilma Lourenço. The agent was super nice, knowlageable and helpful.

Date of experience: July 7, 2022

DC
5 out of 5 stars

BEST SERVICE EVER I HAD 5 STAR THANKS…

BEST SERVICE EVER I HAD 5 STAR THANKS FOR YOUR KINDNESS REGINA

Date of experience: July 4, 2022

IM
3 out of 5 stars

Cheap but slow (no 5G).

Cheap but slow (no 5G). Good as a budget option but often very slow. Right now I want to work in a park in Lisbon, city center. speedtest gives 0.25Mbs... It's not always this bad but I see the consistency. Will move to another provider with 5G as soon as I upgrade a phone.

Date of experience: June 28, 2022

AC
5 out of 5 stars

Regina

Regina was very helpful with my request.

Date of experience: June 24, 2022

NC
5 out of 5 stars

Desde já votos renovando de um bom dia…

Desde já votos renovando de um bom dia é grato pelo atendimento ao Sr João foi um profissional espetacular teu tratamento ao meu problema com muito profissonalismno e rigor

Date of experience: June 21, 2022

SK
5 out of 5 stars

Regina, a great employee

Regina from Lycamobile customer service provides excellent service. She helped me to solve my issues regarding sim card. She is nice and humble.

Date of experience: June 17, 2022

MS
5 out of 5 stars

João Teixeira best empleado ever

João Teixeira resolvio mi problema con exito mediante el chat a pesar de que tiene que hacer llamadas telefonicas mientras hablaba conmigo. DENLE UN AUMENTO, lo merece

Date of experience: May 26, 2022

SR
5 out of 5 stars

Awesome

Awesome. Muito fantastico Help.

Date of experience: May 24, 2022

RJ
5 out of 5 stars

Dilma Lourenço

Dilma Lourenço. Profissional e eficiente

Date of experience: May 18, 2022

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