Lucky Rentals Reviews

Christchurch team went the extra mile.

Amazing car,amazing team.

我租了你们的车，我感觉到非常得好，车的状况也得好，车非常的干净，总而言之，我觉得我对你们的公司很满意。

Had a great experience with an older Camper not too big but trustworthy all the 2.500 km driving through the Southern Island. The People from Lucky Rentals were polite and helpful.

One of the cheaper option with an older model but comfy. Really enjoyed to have an electric fridge/freezer and being small. Friendly team!

Van was a little run down but all functional. It did smell a bit like cigarettes though

The campervan suited us perfectly. Picking up and dropping off was dealt with efficiently and politely. When we were unlucky to suffer a failed Alternator in Wanaka the rescue service attended within the hour and the faulty part was replaced within 2 days so disruption to our holiday was kept to a minimum. We appreciated how well the staff communicated during this difficulty.

Lucky rentals employees were very helpful and responsive. When the camper needed a small repair, the team responded quickly and arranged for repair. We were overall happy!

We rented the campervan for three weeks and had a relatively good experience, but I 'd like to extend this comment because you get what you pay. GOOD - People in Lucky were friendly and helpful - Quick pick up and drop off - We had a problem with the back door and it was solved fast and easy BAD - The campervan was very old. Clearly it was a Jucy repainted, and had over 450.000km - The engine had no power at all, in every small hill we were overtaken even by big heavy tracks. - The interior was completely run down. Every single seat was scratched. The fridge door had to be tied up otherwise it would open in every curve. - Two days maximum without connecting to a power station, otherwise forget the fridge and the interior lights. - The engine was not noisy but the inside of the car while driving was a noise box. Impossible to have a conversation between back and front seats. - The heating system of the car didn't work, and it is really important at least to defog the windscreen, it rains quite a lot in NZ CONCLUSION As I said before, you get what you pay. We didn't have a bad experience but looking back, I think it was a risky choice. If I had to do it again I would probably choose a company with a newer campervan. But if your budget is very tied, go for it and cross your fingers.

Lucky, a company whose advertising is deceptive bordering dishonest. Camper vehicle (Lucky Rodeo), rented from the *Christchurch* location, was beat up (no emergency brake, side doors barely operable, mouldy interior etc) and poorly equipped (pots with no lids, water hose with no fitting eg). Service was indifferent at best. The icing on the poor service cake was being charged for a traffic infraction for someone else’s rental. Attempts to communicate were ignored. Avoid these guys like the plague.

The best option if you are looking for a simple, unpretentious camper at an unbeatable price. The vehicle was old but in an acceptable condition. You can easily get help with problems.

From start to finish we had wonderfully helpful and friendly service. Our Van was clean and well equipped and served its purpose perfectly. This was truly the best way to see a most spectacular country!

Provided a reliable, well equipped campervan as described for my family of 5 to enjoy a great camping holiday.

They didn't tell us that they couldn't do a shuttle bus for us back to the airport as it was a Sunday so we had to hire a cab which cost an extra $60 and was near impossible to get I. Sydneyfivw mins from the airport.

Au top ! Personnel à l'écoute et compréhensif

Van wasn't ready on pick up, delaying our trip by 4 hours. The gas hob in the camper didn't work and we weren't offered a viable solution to fix it. Fixtures to pin blinds in van back were mostly broken, including the blind between the drivers cab and the back of the van, which would fall down when driving, making visibility dangerous.

Dealing with Nathan direct, even the pick up from the airport, to the communication,we have rented a van and brought a ex rental and we would still go there in the future 😜and recommend to anyone looking Christchurch branch is where it is at friendly team easy service

Staff were helpful, great value for money. The van is pretty old, we called her 'Banged-up-Betty' and not the comfiest bed, but it had everything we needed and did everything we wanted.the only real issue we had was filling the LPG tank, which was pretty empty when we got it. There are very few places that can do this, none of the gas stations we tried had the right fitting for the small tank and it was a public holiday so no gas refill places were open. Outside of Christchurch it would be very difficult to find somewhere to refill. Luckily we weren't far from the rental place so we went back and the staff just gave us a full one that lasted our trip, but it would have been nice if they had a policy of just refilling them for you to save all the hassle.

Great little van. Great trip. Fantastic that it didn’t cost as much as so many other companies, thank you for letting the less rich, afford a trip too!