Reliable supplier with good support
Consistent delivery schedules and good product availability. Their training programs for our beauty consultants are well-structured and effective.

Reviewers generally find Loreal's business services to be a strong asset for established beauty retailers, highlighting excellent brand partnerships and comprehensive support. Many customers appreciate the extensive training programs and marketing resources that enhance their beauty departments. The professional team is noted for their industry expertise and reliable delivery schedules, contributing to a solid partnership experience. However, some consumers express concerns about the service quality, mentioning that mid-size retailers may feel overlooked compared to larger clients, leading to slower response times and challenges with minimum order requirements. While the product quality is praised, the pricing structure can be perceived as steep for smaller operations.
5 days ago
Consistent delivery schedules and good product availability. Their training programs for our beauty consultants are well-structured and effective.
5 days ago
Working with Loreal's business services team has been fantastic. They provide comprehensive training for our staff and excellent product support. The marketing materials they supply are always high qu... See more
5 days ago
Their business services work well if you have an established beauty section. New retailers might find the requirements and minimums challenging to meet initially.
5 days ago
Loreal's business services exceeded our expectations. The merchandising support is top-notch and they really understand the beauty retail market. Their digital marketing resources have helped us incre... See more
Consistent delivery schedules and good product availability. Their training programs for our beauty consultants are well-structured and effective.
Working with Loreal's business services team has been fantastic. They provide comprehensive training for our staff and excellent product support. The marketing materials they supply are always high quality and help drive sales. Only minor issue is sometimes the delivery schedules can be a bit tight, but overall very professional service.
Their business services work well if you have an established beauty section. New retailers might find the requirements and minimums challenging to meet initially.
Loreal's business services exceeded our expectations. The merchandising support is top-notch and they really understand the beauty retail market. Their digital marketing resources have helped us increase sales significantly. Highly recommend for any beauty retailer looking for a reliable partner.
The account management team is responsive and knowledgeable. However, their pricing structure for smaller retailers like us feels a bit steep compared to other suppliers.
Working with Loreal has elevated our beauty department significantly. Their marketing support, staff training, and product education programs are comprehensive. The brand recognition drives customer traffic and the margins are reasonable. Some administrative processes could be streamlined, but overall very happy with this partnership.
Their wholesale pricing is competitive and the product range is extensive. The only downside is their minimum order requirements can be challenging for smaller operations. Overall satisfied with the partnership.
The business development team really knows the industry inside and out. They've helped us optimize our beauty section layout and product mix. Very impressed with their market insights and ongoing support.
Been working with them for 3 years now. Consistent quality and good customer service.
Quality is definitely there, but getting responses from customer service can take days. Not ideal when you need quick answers.
The product training sessions are excellent and their sales reps really know their stuff. However, we've had several issues with order fulfillment delays that have impacted our inventory planning. When things go smoothly, they're great, but the inconsistency is frustrating for a business our size.
Working relationship is okay but feels like we're not a priority as a mid-size retailer. Larger clients seem to get better attention and faster service. Products are good quality though.
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L'Oréal is a multinational cosmetics and beauty company that develops, manufactures, and markets a wide range of personal care products including skincare, haircare, makeup, and fragrances. The company operates through multiple divisions serving both consumer and professional markets, with brands distributed globally through various retail channels. L'Oréal also provides research and development services in cosmetics science and beauty innovation.
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