LifeStation Reviews

Frankie was great! Friendly and approachable. Was clear and friendly

The customer service representative was polite and professional. He explained everything clearly and answered all questions.

I haven'received it yet .what.whatss going on

Thomas was very nice and helpfull 5 star sevice

It was a very easy process. Individual very knowledgeable and professional.

The experience was great and it was explained in a way that I could understand.

very fast and effective great customer service

I initially thought everything went well. However in later calls I realized I hadn't "bought" a medical alert device as you stated here. I was only renting one. I thought I was just paying for the service. I also thought that since I was paying and ordering the device for my mother, I could sign the agreements. Then I found out that she had to be the one to sign. She agreed to use the device, but she isn't wanting to sign paperwork or contracts/agreements. There is just WAY too much inconsistency and confusion about what your service is and how things work.

Informative,knowledgeable about products and my rep Sherry was very nice, courteous and empathetic. Overall pleasant experience during these trying times.

Did not receive it

Easy Peasy purchase

Frankie was awesome. I can’t say more about how easy he made the whole process because I have talked to several companies and it is not been as pleasant as Frank was so I appreciate him. Thank you.

Your representative was very patient and helpful. Took time to explain everything. It is important for the elderly. Thanks

customer service knowledgeable,courteous,attentive & extremely informative, listening well and taking time to explain clearly in detail also with completion of form. so far would recommend this company. have not received equipment or tried out but would be willing to re-submit a review at that time. again, impressed with information received (6-26-25)

Marie was so sweet and helpful

EASY TO TALK TO

I didn't get the name of the First Lady I spoke to but both she and Justin had excellent customer service

The gentleman I spoke with regarding the Life Station system was very well informed and completely knowledgable in his product. I was somewhat hesitant when I called and felt somewhat reassured after our conversation. The proof is in the pudding, have to wait for arrival of product.

Tom provided excellent customer service. Very helpful and friendly