The representatives were very courteous…
The representatives were very courteous and made sure I understood the process. Very pleasant people.

9 months ago
Good person on phone very clear and understanding
9 months ago
The representative was very knowledgeable and understanding to what we needed this device for.
9 months ago
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very professionally and respectfully.
The representatives were very courteous and made sure I understood the process. Very pleasant people.
The LifeStation rep was wonderful. She explained everything and was very patient. Thank you 😊
Person I talked to was very helpful and pleasant
They were great at explaining everything to me
He answered all my questions and gave good explanation of how the product works. This plan has no contracts and is more reasonable than most.
Sherry was very informative and helpful
The people I spoke with were very nice and not robotic. Truly cared to give great service
Frankie was extremely nice. He explained everything well and was very patient. He knew the product and explained everything well.
To start with the phone number on the website didn’t work, and finally got through with a different number and ordered the device. After two days the device hasn’t shipped and there telling me 7-10 days? This is a medical device I need now. Not a good start
I feel that the agent only felt like making a sale. That person was not listening to me when I wanted to cancel my order
Christine was able to answer my questions and helped me check out the other companies I was leaning toward.
Person on phone was helpful and friendly and answered all my questions and beyond.
The agent answered all of my questions. He was very professional and helpful.
Thomas explained everything clearly and answered my questions. He gave me time to ask questions and was not pushy like many people are.
The representative, Thomas, was friendly, concerned about my welfare, and thorough in his questions.
I spoke with two people from Lifestation Jordan and Thomas and they explained everything very well!
Great information
I am having second thoughts...when I asked about it on the phone, first I was told $50 per month; I said No I don't want to pay that so never mind,, then it was immediately changed to $35 or $30, I don't know which. I just went ahead with it but you must know that others are $19 per month if any......and they include Fall Notice...so I need to cancel this and go on with my life.I have been waiting to get a new one and was satisfied with yours since I had it before for several years....never needed to use it though!
Thomas was extremely helpful and very knowledgeable. He explained everything perfectly great sales person.
Hes amazing and so helpful
Based on analysis of 29 reviews rated 1-2 stars for LifeStation
“When I requested a confirmation of cancellation, I was first told I’d receive one in 24–48 hours, which then changed...”
“I initially thought everything went well”
“Just about everything from a promised call following day for payment, that never happened”
“I had an extremely disappointing experience with LifeStation”
“And couldn't get a refund even after I asked 5 minutes later until I received the unit and then returned it”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
LifeStation is a provider of medical alert solutions designed specifically for seniors, enhancing their safety and independence. The company offers a range of products, including the Sidekick Home medical alert system, which is tailored for seniors who spend most of their time at home, and the Sidekick Anywhere mobile alert button, equipped with GPS capabilities for those on the go. Additionally, LifeStation features the Sidekick Smart, a smartwatch that combines medical alert functionality with a modern design. LifeStation’s services include 24/7 emergency monitoring, ensuring prompt assistance at the push of a button. Their dedicated monitoring centers are based in the United States, allowing for quick response times to emergencies. The target market primarily consists of seniors and their families who seek peace of mind through reliable medical alert systems that support independent living. With offerings such as a 30-day money-back guarantee and a special promotion for a free month of service, LifeStation aims to provide accessible solutions for its customers.
LifeStation receives overwhelmingly positive feedback from customers, highlighting the helpfulness and professionalism of its staff. Many reviewers appreciate the knowledgeable representatives who take the time to answer questions clearly and patiently, ensuring a seamless experience. For instance, individuals like Frankie and Sherry are frequently mentioned for their understanding and thorough explanations, contributing to a sense of security for families. However, some customers express frustration regarding discrepancies in pricing, with a few reporting that they were misinformed about monthly fees after their purchase. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the product. Overall, LifeStation is viewed positively, with a strong emphasis on customer support and care.
This profile hasn't been claimed by the business owner.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.