I’m currently a patient at Lifestance and I have a $800 bill when I have health insurance? You guys also took $200 out of account when you were suppose to be waiting to see if my current insurance carrier is going to cover my My therapy back in January ? I don’t understand why $200 was taken out of my bank account for my therapy currently when I have health insurance , and you have my current insurance card on file ?
I clearly have an insurance card on file and you keep adding to the balance! I have talked to multiple people and they keep saying that it takes a few weeks for the insurance to go through! They just added another $200 on top of the balance I allready owe , and I clearly have insurance , which means my co - pay should only be $25! I feel like I’m being cheated out of money and this is a dishonest company ! I will be filling a complaint today with the Better Business Bureau and filing a claim against them immediately!