LifeStance Health

3.744 out of 5 stars
3.7
Great1,000 reviews

TrustScore

3.7
3.744 out of 5 stars
Great
5 out of 5 stars
626
4 out of 5 stars
58
3 out of 5 stars
19
2 out of 5 stars
28
1 out of 5 stars
269
1,000 reviews in total

Review summary

LifeStance Health has mixed reviews from customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Lovely therapist and really appreciate…

Lovely therapist and really appreciate the bios and specializations. I think I found the right one for me! Very easy boo...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Extraordinary Experience

I have had extraordinary experiences with everyone I came in contact with at LifeStance. I spent months trying to find ...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Every time I have a telehealth…

Every time I have a telehealth appointment they never send me the link to connect. I tried calling but it was after hour...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Patricia is an amazing person and a…

Patricia is an amazing person and a pleasure to talk too. All the staff is super sweet and caring. They took care of me ...Read more

0
0
🔥 High engagement

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9 months ago
5 out of 5 stars

It was pleasant session with Dr

It was pleasant session with Dr. Matthew Gary He’s very understandable listen carefully also very careful prescribing medicine so they don’t hurt you.. I highly recommend him with his knowledge kindness, and we always on the top of the problem!Hibic Afrodita

Helpful?
9 months ago
5 out of 5 stars

outstanding

I cannot speak about the company, but my therapist was excellent. I loved Jaime Vosbein.

Helpful?
Mike Marshall
Mike Marshall
1 reviews
9 months ago
5 out of 5 stars

Any time I need some thing you guys are…

Any time I need some thing you guys are always there for me and thank you

Helpful?
Ray L MRguy
Ray L MRguy
1 reviews
9 months ago
2 out of 5 stars

Write a review?

I wasn't able to find a place on the LifeStance webpage to write a review about my provider. Is this on purpose? Where do I go to do this?

Helpful?
10 months ago
1 out of 5 stars

This place is a scam. Healthcare for profit

This place is a scam. This organization is for-profit organization. They treat you like a vending machine. Horrible customer service, unprofessional people. Spoke to a supervisor at the call center and she had an attitude problem. They ask for your credit card information just to book an appointment even if you have health insurance. No other Mental Health provider ask for credit card information when booking an appointment.

Helpful?
D.L Krug
D.L Krug
1 reviews
10 months ago
5 out of 5 stars

I am very thankful I have found a…

I am very thankful I have found a therapist that really cares and listens very well. Tonya Farrer has been a true blessing

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Teresa
Teresa
1 reviews
10 months ago
5 out of 5 stars

Yes, to LifeStance

I have been with LifeStance health for sometime now. I have always found an adequate amount of therapist to choose from and luckily they have all worked out for me. I find them caring, compassionate, insightful, patient and knowledgeable. I would definitely recommend LifeStance health.

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Scott Harding
Scott Harding
1 reviews
10 months ago
1 out of 5 stars

Failure to Provide Service

They put me in contact with the wrong provider. Very difficult to contact by phone, text, or email. Failed to rectify the problem.

Helpful?
Dan Paddack
Dan Paddack
1 reviews
10 months ago
5 out of 5 stars

My experience has been great

My experience has been great! Dr. Karissa Chisum is fantastic. Hard to find someone who will listen and be patient and listen to me ramble I'm sure....Five star review is only because of Dr. K BTW. Very happy with the process and the access portal is nice because they do reply back 😂 lol

Helpful?
10 months ago
5 out of 5 stars

It was great talking with Heather…

It was great talking with Heather Mendoza but I’ve yet to hear from a female counselor.

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10 months ago
5 out of 5 stars

I’m truly blessed to have found them !!!

I’m truly blessed to have found them !!!

Helpful?
Shelby Harris
Shelby Harris
1 reviews
10 months ago
1 out of 5 stars

I’m currently a patient at Lifestance…

I’m currently a patient at Lifestance and I have a $800 bill when I have health insurance? You guys also took $200 out of account when you were suppose to be waiting to see if my current insurance carrier is going to cover my My therapy back in January ? I don’t understand why $200 was taken out of my bank account for my therapy currently when I have health insurance , and you have my current insurance card on file ? I clearly have an insurance card on file and you keep adding to the balance! I have talked to multiple people and they keep saying that it takes a few weeks for the insurance to go through! They just added another $200 on top of the balance I allready owe , and I clearly have insurance , which means my co - pay should only be $25! I feel like I’m being cheated out of money and this is a dishonest company ! I will be filling a complaint today with the Better Business Bureau and filing a claim against them immediately!

Helpful?
Kim
Kim
1 reviews
10 months ago
5 out of 5 stars

Exceptional Clinicians and Staff

Exceptional Clinicians and Staff I’ve been seeing LifeStance (and predecessor PsyCare) psychiatrists since 2019. Both Drs. Morin and Geromi are exceptional, evidence-based clinicians who take time to listen and understand my ADHD profile, and dose/change meds accordingly. I always feel like Dr. Morin and I are a team and am grateful for her advocacy. Interaction with the LS Carmel Valley staff is likewise consistently courteous, caring and professional. Well done team!

Helpful?
Cat Stodghill
Cat Stodghill
1 reviews
10 months ago
5 out of 5 stars

Good System

I see both my psychiatrist and therapist through Lifestance for over a year now and am very pleased with my experience. The portal has been very helpful for contacting my doctors and they are very responsive and caring.

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Kimmysue
Kimmysue
1 reviews
10 months ago
5 out of 5 stars

I moved back home and was able to get…

I moved back home and was able to get my old therapist back. She's knowledgeable and a very nice person overall. I wouldn't go anywhere else. I would recommend Lifestance to anyone! Thank you so much Kate!!

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TIMOTHY HAZEN
TIMOTHY HAZEN
1 reviews
10 months ago
5 out of 5 stars

Good experience

Good experience Meeting Dr. Bauer in person was good. He is a attentive listener.

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Bud Hart
Bud Hart
1 reviews
10 months ago
5 out of 5 stars

OUTSTANDING!!!!

The professionalism and care was extremely impressive. They met all my expectations and more. Would recommend to anyone seeking help.

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PAMELA
PAMELA
1 reviews
10 months ago
5 out of 5 stars

Been seeing Dr Zain Choudhry for…

Been seeing Dr Zain Choudhry for several years now and I cannot say enough good things about him. From two years ago until now there is a big difference in how my mental health is Would recommend highly

Helpful?
Darin Swain
Darin Swain
1 reviews
10 months ago
5 out of 5 stars

I can’t speak about the company

I can’t speak about the company, seeing everything is virtual now. I can only give a review about my therapist. Mr. Marc Goldman is WONDERFUL!!! He listens intently and with Great Care and Skill!!! He’s Supportive and Encouraging and he still manages to Correct or Help Me to identify where I could benefit from another perspective!!! His advice is spot on and it’s practical where I can use it immediately, like when the session ends or before!!! LifeStance has given me a New Lease on Life, A New Outlook with Brand New Hope!!! And it’s all because of a Great Therapist Marc Goldman!!!

Helpful?
10 months ago
4 out of 5 stars

Overall Good

The staff at LifeStance was incredibly helpful and I was able to understand what was going on with myself during my visit. I simply wish that there was an easier way to do a follow up appointment via the patient portal.

Helpful?

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