Lifefitness Reviews

Outstanding customer service experience. They helped us design a layout that maximized our space and stayed within budget constraints.

While the final product met our expectations, the communication during the ordering and delivery process was inconsistent. We often had to follow up multiple times to get status updates. The equipment quality is good, but the customer experience could be more streamlined.

The machines work well and seem durable, but we've had a few minor software glitches with the console displays. Customer service has been helpful in addressing these issues, though it took multiple calls to get everything resolved properly.

The equipment itself is solid and well-engineered. Our main complaint is that when we need service calls, it sometimes takes longer than expected to get a technician scheduled. The quality of the repair work is good once they arrive, but the wait time can be frustrating for a busy facility.

The equipment performs well and is built to last. We appreciate the energy-efficient features which help keep our operating costs down. I wish they offered more customization options for branding and color schemes to match our facility's aesthetic.

Initially hesitant about the price point, but after six months of operation, I can say it was worth every penny. The equipment runs smoothly with minimal downtime and our member satisfaction scores have improved significantly since the upgrade.

We've equipped multiple locations with LifeFitness and they've been a reliable partner throughout the process.

We've been using LifeFitness equipment for our corporate gym for over two years now. The machines are durable and require minimal maintenance. When we did have an issue with one of the treadmills, their service team responded quickly and fixed it within 48 hours. The only downside is the initial cost can be quite high, but the quality justifies the investment.

We upgraded our entire fitness center with LifeFitness equipment last year. The build quality is impressive and the machines handle heavy daily use without issues. Their warranty program gives us peace of mind. The digital interfaces are intuitive for our members to use.

The installation team was very professional and knowledgeable. They explained how to properly maintain each piece of equipment and provided thorough training for our staff. However, the overall cost was significantly higher than some competitors we looked at.

From initial consultation to final installation, the entire process was smooth and professional. Their team really understood our needs and recommended equipment that perfectly fits our space and member demographics. The ongoing support has been excellent as well.

The equipment quality is fantastic and our members love the new machines. However, delivery was delayed by almost three weeks which caused some disruption to our facility operations. Once everything was installed though, we've been very satisfied with the performance and reliability.