Lemonaid Health Reviews

I've been using lemonade health for 5yrs now and will continue Easy to use and convenient As well as the most affordable price I've found. 10 out of 10 have recommended to friends and family

Easy to use.

Couldn’t be happier

They’ve always been easy to work with. And when they needed to get a hold of you, they were always punctual. Even when one order got lost, they shipped the next order FedEx at no extra cost.

Lemonaid is the first health organization that I've worked with that trusts me, listens to my needs and works towards a solution together with me. Their doctors have changed my life for the better, they're pharmacists are top notch and their nursing/care teams are always available to answer any questions 10/10

Charged me for medication that they did not even have. They wanted to give me a lower dose because they do not have enough supply. I called to check up on it after they told me that they could not provide it because they do not have any. I was told by Rob that it was already delivered which was not true.

Bot tried to inject ads for Lemonaid Health into my website

everything ok until you try to cancel no way to cancel anything on the website. when you call in the recept. picks up quickly but when you say cancel the xfer to a long on hold.

The service is extremely scammy in nature - they will get you to sign up with the cost for medication then if you check your credit card state ment they will start billing you monthly - its not for actual medication prescriptions its for their monthly fee they say can be used towards the scripts. TOTAL JOKE - and they are making me jump through hoops to try and cancel, i will be filing a credit charge back for the past few months as I never agreed to montly billing that they have hit me with.

Cancelled services in May. I just noticed I have been charged the $95 monthly fee for the last 6 months!

This company discriminates based on age. If you are under 25 they will not give you anxiety or depression medication. I've been on this medication since I was 15 I think I'll be fine ugh.

The issue that I have with them is that I got a prescription filled which all went fine but they automatically charged my credit card next month for an auto-refill. I was not aware that I had signed up for monthly billing. I was able to cancel but I had to call. No option to cancel auto-refill on the website. This felt scammy to me. I may have inadvertently clicked auto-refill but if I did, the user interface was unclear. Intentionally unclear? I had no intention of being billed every month from them. They should make auto-refills an option not a default selection and add a tab to discontinue on the website.

The assessment screen kept resetting for no reason and wouldn't save even after completing and try to move to the next step. Waste of time.

Bottom line up front: it was okay until they pulled the rug out from under me with little notice. You are better off getting your family doctor to prescribe meds and to direct you into specialty practices. I used LemonAid health for 24 months, for depression and anxiety meds. A couple of times I was gently asked if I was interested in therapy as well as meds; I declined, explaining I’d had a bad experience. Toward the end of the 23rd month, when I contacted them for a repeat prescription, I was immediately put on hold by the first person I spoke to and then transferred to a very abrupt registered nurse or nurse practitioner who said they would only renew me for one more month after which I would be cut off, with no explanation other than it was “clear that medication isn’t helping you”. I was left with the distinct impression that there is an internal policy to stop at 24 months, possibility for liability reasons. I felt really let down. Fortunately my family doctor was happy to continue the prescriptions, and with GoodRX the bill was a small fraction of what I paid for the same medications from LemonAid.

The worst customer service. I was told my meds would be shipped 2 day FedEx. My provider scheduled it for right before I got back from out of town since I didn't want medication sitting in my porch for a week. It wasn't sent fedex and it did not arrive prior to returning, which was sort of okay because I had 1 more pill to last me to Monday which is when it was supposed to be delivered by the post office. My mail came but no meds again. So I call, they tell me first it's been delivered. They tell me oh well it will be delivered today by 9pm. Idk about you but my mailman only comes once a day. Now I'm starting to withdraw, which is awful. I ask the csr to have a small script written for me because it will get worse and I get dizzy. She just tells me basically too bad, I insist again and say my provider said they could do that. She puts me on hold, then says she's transferring me to a specialty line. I finally hung up after another 30 minutes of being on hold and no one answering, clearly they've never had withdrawal like this. This place is a joke, don't take mental health patients money if you cannot support them properly. Withdrawing from meds is dangerous and as a single mom, I will be bedridden until my medication gets here and they do not care at all. They cut corners to save costs instead of putting patient care first. Stay away if you can. I'll be filing complaints with the AG and the proper health authorities.

I had previously used Silidafil, $30 per refil. I asked about Cialis daily, and they made a prescription. I saw I had a message and they said my first order would be $30, and every subsequent month would be $240. CANCELED. Good RX says cost should be around $19 at Walmart, so Lemonaid is grossly overcharging.

Really really tired of that stupid a__ commercial that plays over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over !!!!!!!!!!!! Loser

WHY DO THEY PLAY YOUR COMMERCIAL...BACK TO BACK ...& SOMETIMES MORE?? Tired of seeing a couple smiling because his " thing" works!You need another more meaningful commercial! The commercial you have now TURNS PEOPLE OFF!

Terrible company, they sent me the generic Viagra, I took the 20mg pills, didn't work at all, and actually cost me what could've been a really good friends of benefits, went to CallonDoc and got the same medication that I picked up from Costco, let's just say the last girl I had over to my place had a hard time sitting down for a week! Horrific company, total scam for the money!