Lemonaid Health
Read all reviews for Lemonaid Health →
The worst customer service
The worst customer service. I was told my meds would be shipped 2 day FedEx. My provider scheduled it for right before I got back from out of town since I didn't want medication sitting in my porch for a week. It wasn't sent fedex and it did not arrive prior to returning, which was sort of okay because I had 1 more pill to last me to Monday which is when it was supposed to be delivered by the post office. My mail came but no meds again. So I call, they tell me first it's been delivered. They tell me oh well it will be delivered today by 9pm. Idk about you but my mailman only comes once a day. Now I'm starting to withdraw, which is awful. I ask the csr to have a small script written for me because it will get worse and I get dizzy. She just tells me basically too bad, I insist again and say my provider said they could do that. She puts me on hold, then says she's transferring me to a specialty line. I finally hung up after another 30 minutes of being on hold and no one answering, clearly they've never had withdrawal like this. This place is a joke, don't take mental health patients money if you cannot support them properly. Withdrawing from meds is dangerous and as a single mom, I will be bedridden until my medication gets here and they do not care at all. They cut corners to save costs instead of putting patient care first. Stay away if you can. I'll be filing complaints with the AG and the proper health authorities.