Everyone I've been in contact with at…
Everyone I've been in contact with at Lemonaid Health has been courteous and professional. Highly recommended!
Over a year ago
Your representative are helpful and answer my questions. Thanks!
Over a year ago
The nurse/doctor who did my last phone appointment raised his voice to me and was very rude. I’m being tested for depression and anxiety and his hostile manner sent me into a tailspin. He had VERY poo... See more
Over a year ago
On time with medication, easy to communicate with, great customer serivce.
Over a year ago
They have consistently provided a quality product at a decent price, and trusted me to use it right.
Everyone I've been in contact with at Lemonaid Health has been courteous and professional. Highly recommended!
Great job of keeping me in the loop
Great friend fast service always get back to me within 24 hours with any questions I may have very professional and knowledgeable.
FAST FRIENDLY SERVICE
The service and the quality of the medication is far superior to any I’ve ever used . I love the Lemonade 🏆
I have had positive interactions with Lemonaid Health. They are courteous, prompt, and reasonably priced. I wish I could give them more starts.
Great service as always!
I’ve been using Lemonaid health for some time now. They have always been great addressing my prescription needs. Thanks
Very polite and accomodating.
Doesn’t fill orders as I request them to be filled ie. 3 months at a time
always there when you need them
Very efficient.
I travel for work, and appreciate that Lemonaid can alter my prescription depending on my needs. Sometimes I'm not home for months at a time, so I'll order more medication to bring with me as I travel. Then when I'm home I can reduce my order without issue. It's very convenient. Also, shipping is very fast!
Great product great service 👍
Customer service is pretty lacking. My medicine got lost in the mail and I ran out. Lemonaid said they wouldn’t do anything about it until USPS deemed it lost after 14 days. It finally showed up many days late. Lemonaid called afterwards to apologize, but that didn’t change the situation. They said if I wanted to have it shipped reliably I’d have to spend an extra $20 to ship it on FedEx. Which is pretty ridiculous. I guess after being a loyal customer for 6 years I was expecting a little better customer service in a situation like this.
My deliveries are always on time. Never fails
These guys are amazing!!! Always quick to respond and my package is usually here in 2-3 days no fail... they also have been really good about renewing my script everytime by giving me a free dr visit to get my script again
Ease of use great interactions with doctors and staff
From day 1 it has been very difficult to log on the website, so frustrating at times I’ve instructed them to just call me on the phone.
Didn’t fulfill what was already paid for. Illegal?
Based on analysis of 36 reviews rated 1-2 stars for Lemonaid Health
“I won’t support any business that employs someone who yells at customers”
“I found out that I was charged an extra one month for GLP1 membership when I selected the 3 month option”
“I found out that I was charged an extra one month for GLP1 membership when I selected the 3 month option”
“I found out that I was charged an extra one month for GLP1 membership when I selected the 3 month option”
“The service is extremely scammy in nature - they will get you to sign up with the cost for medication then if you che...”
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Lemonaid Health is an online healthcare provider specializing in telehealth services that offer patients convenient access to medical consultations and various health treatments. The platform allows users to consult with licensed healthcare professionals for a wide range of conditions, including mental health issues such as anxiety and depression, as well as other health concerns like weight management and chronic conditions. Targeting individuals seeking accessible and efficient healthcare solutions, Lemonaid Health provides services without the need for in-person visits or lengthy insurance processes. Customers can utilize the platform for treatments related to men's and women's health, primary care, and various diagnostic tests. By leveraging technology, Lemonaid Health aims to enhance the patient experience and deliver quality care directly to users from the comfort of their homes.
Lemonaid Health receives a generally positive reception from its users, with many praising the ease of service and helpful customer support. Reviewers frequently highlight the promptness of medication delivery and the straightforward communication process, noting that appointments are consistently met and concerns addressed quickly. However, there are significant complaints regarding the attitude of some staff members, with one customer reporting a rude interaction during a phone consult, which negatively impacted their experience. Additionally, some users express dissatisfaction with the quality of customer service, citing issues with communication and responsiveness. Despite these criticisms, the majority of consumers appreciate the reliable service and quality products offered.
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