Lemonaid Health
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The issue that I have with them is that…auto-refills without my consent.
The issue that I have with them is that I got a prescription filled which all went fine but they automatically charged my credit card next month for an auto-refill. I was not aware that I had signed up for monthly billing. I was able to cancel but I had to call. No option to cancel auto-refill on the website. This felt scammy to me. I may have inadvertently clicked auto-refill but if I did, the user interface was unclear. Intentionally unclear? I had no intention of being billed every month from them. They should make auto-refills an option not a default selection and add a tab to discontinue on the website.