Darshan done the great service
Darshan done the great service

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Darshan done the great service
He makes me happy to enjoy my data I rate him he’s good guy 💪🫡
No faffing about - indrajeet, listened to my query and restored my plan. No fuss, no bother
Excellent customer service! Quick response and very helpful throughout.
Ashish was a very helpful individual Ensured I understood everything Thank you kindly for your help and for explaining everything
The conversation with him was amazing and very useful
Akshay answered by questions efficiently.
It was good experience except I was unable to speak on the phone today, Sunday closed.
Very good service
I honestly thank u Sangita mam they help to solve my problem . I having aa issue to log in in my lebara app Mam help me politely and kindly So thank you to mam to solve my problem
Darshan is really helpful and sorted my query
Think again before using this poor company. I switched to Lebara based on promises of great service — unfortunately, that hasn’t been my experience. I recently returned from a trip to Italy, and while I was there, I was unable to make any phone calls back to the UK. Despite multiple attempts, I couldn’t get the service to work, leaving me completely cut off, unable to make landline calls back to the UK. Lebara will leave you to fend for yourself. I tried contacting customer support several times, but the operators were unhelpful and clearly unsure of how to resolve the issue. I felt abandoned at a time when I needed a reliable connection. Lebara has proven to be poor at delivering service abroad, and in my experience, they’re more interested in taking your money than providing the support you need. I would strongly recommend looking elsewhere if you need dependable mobile service, especially while travelling.
Experience was good.
Darshan was very helpful today in dealing with the request, extremely professional call handler 🤩
Fantastic quick and efficient service plus very helpful.
Shruti Nikhare was extremely helpful.
Good friendly experience all problems sorted out without any issues in a rapid fashion
Good customer service from this staff Yogirag.Bravo
quick resolve and cheaper deal
Hello Good morning all I had exelaint service by Shruti Nikhare and she gave me a plan with save my money . Thanx
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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