Akshay
Akshay was very helpful and solved my problem within minutes. Very good job A+++

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Akshay was very helpful and solved my problem within minutes. Very good job A+++
She done brilliant job and help me a lot today
Aman Attar was knowledgable understood my problem and helped me to get my Discounted offer which was showing on app for my number.
Sayali was very responsive. She quickly understood my query and sorted it out without delay, providing all the necessary information. I was very impressed and extremely pleased with the service I received when I called.
Pushcart was very nice and helpful person , he was very easy to deal with at lebara first time ever. Thanks Pushkar
Quickly spoke to someone and they gave me complimentary data (as I am a loyal customer) as I could not access internet ti top up my account. Very pleased it wasn’t more complicated as am on holiday in Germany!
Very good service, sorted my issue out very well. Pushkar was great at dealing with my issue.
Shubham Alhat was a great help
Very quick and effective help
It was a great experience talking with Mr. Jay he is very helpful and patient also helped me to clear my doubts
Aman is very nice, and helps me solve my problem, thanks a lot!
FANTASTIC SERVICE. CANCELLED ASDA MOBILE BECAUSE OF "VERY POOR SERVICE". LEBARA SIM ARRIVED NEXT DAY, CONTRACT HALF THE PRICE OF ASDA. THE SIM IS IN MY ROUTER SO I WONT USE TEXTS OR MINUTES.
Pranita today did so well in answering my query about Holiday and my mobile. and she sorted out an issue thats been ongoing for 4 months. Concise, prompt, understood what I wanted with no hassle and her answers were succinct and well communicated. Thanks Pranita and thanks Labara for an excellent service!!
Kind , helpful Siyali. What a wonderful employee you have there. Explained my plan - helped me get the right one.
Chinmaya solved a long-standing problem quickly and efficiently, and I am very grateful to him
Very good and quick response! Pushkar help me resolve my problem very well and he help me to change my plan for the best offer. Thank you!
Nagmukesh resolved my 'sim card not working' problem swiftly and effectively.
I had problems with data usage, and Anis was very helpful in resolving things.
My questions was addressed and issues resolved.
I would like to sincerely thank Sayali for her excellent assistance with my recent Lebara SIM recharge query. She was not only knowledgeable and efficient, but also extremely patient and courteous throughout the process. Her prompt responses and clear communication made the entire experience smooth and stress-free. Sayali’s professionalism and dedication to customer satisfaction truly stood out, and I really appreciate her support. It’s always a pleasure to receive help from someone so committed and friendly. Great job, Sayali – thank you once again!
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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