Great communication
Great communication

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Great communication
Great service by Ketan
I contacted them with a login issue and it was sorted out by the excellent customer service support representative Diksha Kirtwar who I really appreciate her help and thank her very much.
Aman Attar was very responsive and detailed! amazing chat service
very helpful.
Amazing kind and proffesional agent fixed my problem with no issues
He resolved issue
Mayuri quickly solved a problem I'd had for a while. Excellent service!
Samikfa is a good helper and nice
Very supportive, helped with my anxiety, very calm , reassuring. Thank u
Great affordable and assisting staff
Niyamat was quick and very helpful. He solved my problem. I will use Lebara again .
Very polite, listened to my issue and fixed it
SHUBHAM SURYAWANSHI was very professional and promptly helped me with an issue that I was worried about. Thank you so much for your help.
Nagmukesh was very professional and helped me reach a resolution to my query very quickly. Customer service like this makes it a pleasure dealing with Lebara. Thank you
Darshan was Fast and very helpful,
I was struggling to port my number but an online chat with Aniket got the job done. I was very relieved! Thank you.
I had a problem with top up system. Miss Kajol helped me to solve that problem nicely. I appreciate her service .thank you Lebara and kajol
The prompt responses
Benazir was very helpful and fast at resolving my issue. This is the second time I have contacted Lebara and it has always been great.
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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