Excellent customer service
Your operative Anis was very patient & considerate with me concerning my data issue especially as the reception was awful as I was travelling in a coach in Scotland

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Your operative Anis was very patient & considerate with me concerning my data issue especially as the reception was awful as I was travelling in a coach in Scotland
Hazard best guy . His very friendly . And his very kind . Also he sorted out my problems very easily . His best guy for advice customer
Lebara . Ray Chittie . Very helpful person .
Good experience , with customer service and solving and guidance
Our heartfelt thanks to Mr. Arnold, for his wonderful assistance in sorting out the issue. Very professional n courteous. Helped us navigate the problem and put us in ease very quickly n efficiently. Thank you Arnold once again for your timely help.
Good customer service
Thank you to Aayesha for promptly sorting my query today. I find Lebara customer service excellent each time I have contacted them thank you
Short wait time through to customer service. Good advice given by Yogiraj and they even phoned me back after my first call to resolve my issue with an error in resetting my password.
Ankita is soo nice and high efficiency.
Akshay was super helpful and sorted out my problem easily! Thanks
Marvellous experience with lebara, Anurag Tripathi was very helpful . I would recommend lebara .
I was connected to Selvaraj from customer support team. He was most helpful and polite. He responses to my queries promptly. Thank you.
Great support
Good guy darshan
The advisor was very helpful, she ( sorry I didn’t catch the name) was very knowledgeable and helpful.
Superb. Excellent Customer Service too. On the recommendation of Martin Lewis, I purchased three Sim-only deals. The Sims arrived rapidly and were easy to install. When I hit a complication their customer services were excellent. I can’t fault them! Very happy to recommend them here.
Been using Lebara as a secondary SIM for when my EE SIM drops out of coverage in small towns and while on the railways. Haven't had anything to complain about, I signed up under the 100GB MSE plan for £1.10 a month and it's worked flawlessly. Had a small issue with my online account which has just been resolved by Akshay, super quick chat support and cannot fault it!
Very helpful and friendly
I’m John and I was talking to Sheetal regarding about my monthly plan issue, she really helped me to sort it out. Thank you Sheetal for helping me.
Great job and fast
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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