Yogi ran was very helpful thanks
Yogi ran was very helpful thanks

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Yogi ran was very helpful thanks
Nagmukesh, at Lebara, solved my problem fast, efficiently and in a professional manner. Well done.
Very good solve my problem
Thank you very much Lebara that made my day great with the service from darshan,that I have some issues with data plans,and he was clarified with patience and understands the problem very well thank you ,keep going all the best darshan
The customer care rep Yogiraj was very patient and forthcoming with answers to my numerous questions, and also took time to take me through resetting my email and password and also getting the best plan that works for me. Thanks Yogiraj. Thanks labara...the best network.
Nagmukesh helped me with all my querries and good responses.
I spoke with Darshan on getting a refund as i ported out my number on the same day the patment was taken. Darshan helped and provided me confirmation a refund was issued.
Today I did an online chat with Raunak trying to find out why my wife's phone has different numbers when calling and texting she has recently transferred to Lebara. I couldn't work out what was wrong after about 2 minutes Raunak had sorted it it was to do with some message setting. All sorted brilliant service done very quickly
Yogiraj is good with customer service. Very friendly and kind enough to explain my queries. Highly recommended Lebara.
Was nice speaking to Yogiraj was very informative and solved all my issues with the replacement sim card
I do not have the skills needed your agent was brilliant, SHUBHAM SURYAWANSHI was so helpful
Pushkar was very helpful .. an easy process!
Contacted Lebara via their chat line today and spoke with Nagmukesh regarding the purchase of multiple SIM only deal cards. The call worked well and I found Nagmukesh to be very informative and helpful. Thank you.
I had a problem with Lebara taking two payments instead of one. I spoke with one of the customer service team, Raviraj Singh, who quickly and efficiently resolved the mistake.
The chat option was very helpful, the bot then connected me to an agent which was quick as well, and my problem was sorted quickly, it is very helpful service
SHUBHAM SURYAWANSHI
The agent did a great job, very efficiently and solved my problem when I had tried every other way. Many thanks
Nagmukesh is very nice and helpful!!
Very helpful , officer sort out my problem in minute .
Straight through, polite, professional and very efficient. Perfect service 👌 Thanks Siddhant
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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