I just contacted the customer service…
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
Velakini's exceptional support and patience with my requests significantly enhanced the customer interaction experience. I extend my best wishes for continued success to her in her ongoing endeavors with Lebara.
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Great value for money and good connection
Lebara assistant was really good to help me for payment And abhijeet helped to make my confirmed payment for my data plan as discounted price Thank you so Abhijeet and Lebara team to make my work easier
Today I spoke lebara customer service.then I spoke with one of the customer service colleague name Abhijeet.His customer service was exceptional I was completely impressed with professionalism and customer service.thank you Abhijeet.
Clear comms and callback as promised, the right help when I needed it
Chinmay was great Was really helpful and understanding
Very helpful and competent rep.
Got through to customer service immediately, helpful and very efficient
Lost my phone and chatted online with Darshan, who was very helpful and ordered new sim with same number, and informed it will be there in 48 hours. Very happy with the service.
The team member chat Trunay Rajguru was very fast and useful and helped me with my problem.
Excellent customer service, friendly people, good connection for mobile internet, great pricing , nothing to complain about except 5G when it us picking up it does not actually work that fast as 5G and in Brighton , UK we are waiting for it so much . Thank you
quick and completed my query
Many thanks to Rechal and Trunay for fixing the problem regarding my lebara account. They are professional and efficient. Very much appreciated!
Very helpful and they give good advice.
Prajakta was extremely proffesional, friendly and polite and quickly resolved my issue. Thankyou Prajakta!
Had run out of data and gave free 2gb. Many thanks. Nice unexpectedl treat.
Hi Lebara’s team I called with some doubts & I was worried for my contact. Helpline gentle lady understood my needs quickly & gave me beautiful options. Huge THANKS GOD BLESS YOU ALL
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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