Disappointed
1 reviews•New Reviewer
over 5 years ago
Customer Service needs to be addressed
Customer Service needs to be addressed. Clearer on english speaking reps. Cold hard facts.
Helpful?
TrustScore
2.6
Average
16
6
4
5
29
60 reviews in total
Over a year ago
This is a total SCAM and Internet FRAUD. They need to be reported to the FBI as internet fraud, and BBB as a company unworthy of staying in business. They need to be stopped. Customer service is 1 g... See more
Over a year ago
Delayed funding i applied nov 14th and still havent received my funds and it keeps telling me within 1-2 days ill receive it. I have accrued 288$ in overdraft fee's at my own bank because of this dela... See more
Customer Service needs to be addressed. Clearer on english speaking reps. Cold hard facts.
You charge way to much from the amount loan a person borrows from. You rob a person blind. Like for instance when I took out a 1000.00 loan I have to pay 5k back thats highway robery.
Worst company ever
Thanks for all the help
A lifeline when I needed it. Every fast application and the funds came quickly. Thanks
This company sucks I get a text that I owe $16 then over $900 is taken out of my account
I was thankful for the help during an emergency. The interest is very, very high.
Excellent service
Easy to work with. Very high interest rate, which made it hard to pay them off.
Easy and convenient.
To high interest rate.
Very supportive and understanding of my need to help with payment option
Leap Credit was there when I needed a loan. Thank you so much.
Not a good experence at all! They would debit my account on days that were not authorized and for way bigger amounts than they were ever allowed. Stay away from these people.
You guys help me.went i need.thanks.
I borrow 200 cause I had no other choice my mother past and I need to get to her. The 200 cost me 1500 that I have to pay back. That’s a lot
Not for sure what leap has done to my account ! I would like more clarity of what is going on with my account ! Is my account still active or has it been canceled ?
Do yourself a favour and please don't get this loan. I had to pay over 1300 in f****ng interest and ended up worst off than before. Impossible to get ahold of customer service. Was waiting on their "upper management" to get in touch with me when they randomly stopped taking my last four payments (they had a payment schedule and once it ends, it ends and that's cool and all) but management never got back in touch with me. Instead, a couple weeks later they took the remaining balance IN FULL WITHOUT ANY WARNING WHATSOEVER. I would give zero stars for that, it was shady as fudge. They're lucky I had just gotten my income tax or I would have been screwed. Forget this place. Struggle and try to make things work instead, DO NOT go to this place for help. You'll end up in a worse place financially.
Good finances services
Quick and easy to deal with.
Based on analysis of 34 reviews rated 1-2 stars for Leap Credit
“I was approved but the money had not been transferred to my account 10 days later”
“The first payment was due Thursday June 9th so I looked to see if it was taken out, it wasn’t so I figured it would n...”
“Customer service is 1 guy that interrupts you, talks over what you're trying to explain, and just plain RUDE”
“This is a total SCAM and Internet FRAUD”
“I was called by a collections agency stating I had taken a loan with this company”
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Leap Credit is an online financial service provider specializing in short-term installment loans designed to meet customers' immediate financial needs. The company offers a streamlined application process that allows individuals to apply for loans from anywhere with internet access. With a focus on efficiency, Leap Credit provides decisions within minutes, and approved funds can be deposited directly into customers' bank accounts, often within one business day. Targeting consumers seeking quick financial relief for unexpected expenses, Leap Credit prioritizes user security and convenience. Their online portal employs advanced security measures to protect personal information, while the Leap Credit mobile app enables customers to manage their loans, make payments, and check balances on the go. By offering accessible financial solutions, Leap Credit aims to bridge the gap for individuals in need of immediate cash flow assistance.
Leap Credit receives a mixed reception from consumers, with many expressing significant dissatisfaction. A common complaint revolves around delayed funding, with numerous reviewers reporting long waits for loan disbursements, often leading to overdraft fees and frustration. Customers frequently describe the company as unresponsive, citing slow customer service and difficulties in communication. Despite these issues, some reviewers commend the professionalism and helpfulness of Leap Credit's representatives, highlighting positive interactions when they do occur. However, the overall sentiment is marred by accusations of fraudulent practices and high-interest rates, which further tarnish the company's reputation. With 57% of reviews being negative, Leap Credit struggles to maintain a positive image among its users.
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