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HomeBusiness ServicesLastpass Reviews

Lastpass Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

Last reviewed 6 days ago

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally find LastPass to be a reliable password management tool that significantly enhances security for teams. Many customers appreciate features like secure sharing, multi-factor authentication, and dark web monitoring, which have proven effective in improving their overall security posture. The shared folders feature is particularly praised for facilitating collaboration without compromising security. However, some users express disappointment with recent changes, particularly the limitations of the free tier and an outdated user interface. Additionally, there are complaints about occasional sync issues between devices, which can lead to frustration. Overall, while LastPass offers valuable features and solid security, there are areas for improvement that some customers feel need attention. The sentiment leans positive, but with notable concerns.

✨
Based on reviews, created with AI

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See what reviewers are saying

Daniel Martinez
Daniel MartinezFeatured

6 days ago

2 out of 5 stars

Disappointed with recent changes

Used to be a big fan but the free tier limitations and some recent UI changes have been frustrating. Still functional but considering other options. The business features are solid but feels like they... See more

Donna Wilson
Donna WilsonFeatured

6 days ago

5 out of 5 stars

Essential tool for any business

Cannot imagine running our company without LastPass. The password generator creates strong passwords and the audit feature helped us identify weak credentials across our organization.

Betty Lee
Betty LeeFeatured

6 days ago

5 out of 5 stars

Excellent for team collaboration

The shared folders feature is fantastic for our department. We can easily manage access to different systems without having to constantly share passwords through insecure channels. The admin dashboard... See more

Barbara Gonzalez
Barbara GonzalezFeatured

6 days ago

5 out of 5 stars

Worth the investment

The business plan gives us everything we need - secure sharing, admin controls, and detailed reporting. Price is reasonable for the peace of mind it provides. The emergency access feature is particula... See more

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Daniel Martinez
Daniel Martinez
1 reviews•Experienced
Featured
7 days ago
2 out of 5 stars

Disappointed with recent changes

Used to be a big fan but the free tier limitations and some recent UI changes have been frustrating. Still functional but considering other options. The business features are solid but feels like they're pushing users toward more expensive plans.

Helpful?
Donna Wilson
Donna Wilson
1 reviews•Experienced
Featured
7 days ago
5 out of 5 stars

Essential tool for any business

Cannot imagine running our company without LastPass. The password generator creates strong passwords and the audit feature helped us identify weak credentials across our organization.

Helpful?
Betty Lee
Betty Lee
1 reviews•Experienced
Featured
7 days ago
5 out of 5 stars

Excellent for team collaboration

The shared folders feature is fantastic for our department. We can easily manage access to different systems without having to constantly share passwords through insecure channels. The admin dashboard provides good visibility into usage.

Helpful?
Barbara Gonzalez
Barbara Gonzalez
1 reviews•Experienced
Featured
7 days ago
5 out of 5 stars

Worth the investment

The business plan gives us everything we need - secure sharing, admin controls, and detailed reporting. Price is reasonable for the peace of mind it provides. The emergency access feature is particularly valuable for our IT team.

Helpful?
Joshua Davis
Joshua Davis
1 reviews•Experienced
7 days ago
3 out of 5 stars

Does the job but not perfect

LastPass handles our password needs adequately. The browser extension works on most sites we use, though it occasionally suggests saving passwords for fields that aren't actually passwords. Support could be more responsive.

Helpful?
George Wilson
George Wilson
1 reviews•Experienced
7 days ago
4 out of 5 stars

Solid password manager with room for improvement

Been using LastPass for about two years now. The auto-fill feature works great most of the time, though occasionally it struggles with more complex login forms. The security breach a while back was concerning, but they've been transparent about improvements. Overall still trust it with our business data.

Helpful?
Betty Thomas
Betty Thomas
1 reviews•Contributor
7 days ago
5 out of 5 stars

Game changer for our team

LastPass has completely transformed how our small business manages passwords. The shared vault feature makes it easy to securely share credentials with team members without compromising security. Setup was straightforward and the browser integration works seamlessly.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Susan Miller
Susan Miller
1 reviews•Contributor
7 days ago
3 out of 5 stars

Good but can be glitchy

Works well for basic password management but the mobile app sometimes fails to sync properly. Had a few instances where newly saved passwords didn't appear on other devices for hours. Customer support was helpful when I reached out though.

Helpful?
Kenneth Thomas
Kenneth Thomas
1 reviews•Contributor
7 days ago
3 out of 5 stars

Occasional sync issues

Generally happy with LastPass but sometimes changes made on desktop don't sync to mobile right away. Has caused some frustration when trying to access passwords on the go. When it works though, it works really well.

Helpful?
Jennifer Williams
Jennifer Williams
1 reviews•Contributor
7 days ago
4 out of 5 stars

Improved our security significantly

Before LastPass, our team was using the same passwords everywhere. Now everyone has unique, strong passwords and we can easily rotate shared credentials when needed. The security challenge feature helped identify our weakest points.

Helpful?
Amanda Rodriguez
Amanda Rodriguez
1 reviews•New Reviewer
7 days ago
4 out of 5 stars

Reliable and secure

Using LastPass has significantly improved our security posture. The dark web monitoring alerts have actually caught a few compromised accounts early. Multi-factor authentication setup was simple and works consistently.

Helpful?
Margaret Thompson
Margaret Thompson
1 reviews•New Reviewer
7 days ago
3 out of 5 stars

Mixed experience

LastPass does what it's supposed to do but the user interface feels outdated compared to newer competitors. The vault organization could be more intuitive. That said, it's reliable and our team has gotten used to it over the years.

Helpful?

Frequently asked questions for Lastpass

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The CrowdTrust Experience⭐

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About Lastpass

LastPass is a password management service that helps users store, generate, and manage their login credentials across multiple devices and platforms. The service typically offers features such as encrypted password storage, automatic form filling, and secure sharing of login information. LastPass serves both individual consumers and businesses looking to improve their digital security practices.

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Category

Business Services

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