Love my new sectional!
Finally got the sectional I've been wanting for months. Super comfortable and the fabric quality is top-notch.
A day ago
Finally got the sectional I've been wanting for months. Super comfortable and the fabric quality is top-notch.
A day ago
This is hands down the most comfortable chair I've ever owned. Perfect for watching TV or reading. The leather is soft and the reclining mechanism is smooth.
A day ago
Good variety of styles and colors available. Sales staff was helpful but not pushy, which I appreciated. Prices are on the higher side but you get what you pay for.
A day ago
Visited the showroom last weekend and was impressed by the knowledgeable staff. They helped me find the perfect recliner for my living room. The delivery was prompt and the setup team was professional... See more
Finally got the sectional I've been wanting for months. Super comfortable and the fabric quality is top-notch.
This is hands down the most comfortable chair I've ever owned. Perfect for watching TV or reading. The leather is soft and the reclining mechanism is smooth.
Good variety of styles and colors available. Sales staff was helpful but not pushy, which I appreciated. Prices are on the higher side but you get what you pay for.
Visited the showroom last weekend and was impressed by the knowledgeable staff. They helped me find the perfect recliner for my living room. The delivery was prompt and the setup team was professional.
Chair is fine but the customer service experience was frustrating. Had to wait on hold for 45 minutes just to ask about my delivery. Product quality is good but service needs improvement.
Bought a power reclining loveseat six months ago and it's been fantastic. The USB charging ports are a nice touch and the massage feature is surprisingly good. Assembly was straightforward and customer service has been responsive to my questions.
Furniture quality is good but had problems with delivery scheduling. They rescheduled twice without much notice. Once it finally arrived, everything was perfect though.
Really comfortable furniture but definitely expensive compared to other brands. The build quality justifies most of the cost though.
Spent a good amount of time testing different chairs and the staff was patient and knowledgeable. Found exactly what I was looking for and the financing options made it affordable. Very satisfied with my purchase.
The recliner is very comfortable and well-made, but I feel like I paid a premium for the brand name. Quality is definitely there though, and the warranty gives peace of mind. Delivery took longer than expected but the guys were careful with my floors.
Their compact recliner fits perfectly in my apartment. Great quality and the neutral color goes with everything. Highly recommend for anyone with limited space.
Chair is comfortable but had some issues with the ordering process. Customer service eventually sorted it out but took several phone calls. The product itself is great once you get it.
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La-Z-Boy is a furniture manufacturer and retailer specializing in recliners, sofas, and other upholstered seating products. The company operates manufacturing facilities and retail stores, offering furniture for residential and commercial use. La-Z-Boy is known for its reclining chair mechanisms and branded furniture collections sold through authorized dealers and company-owned stores.
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Consumers generally appreciate La Z Boy for its high-quality and comfortable furniture, with many praising the perfect fit of their compact recliners and the outstanding comfort of their chairs. Reviewers highlight the excellent build quality and variety of styles available, making it a worthwhile investment despite the higher price point. However, there are notable complaints regarding customer service, with some customers experiencing frustrating delays and long hold times when seeking assistance. Delivery issues also arise, with reports of rescheduling without adequate notice. While the product quality earns consistent praise, the service aspect appears to need significant improvement. Overall, La Z Boy is recognized for its quality furniture, but the customer service experience can be disappointing.