Although the shoes arrived in a fairly…
Although the shoes arrived in a fairly decent time, the soles were yellowing and the toe box was slightly creased

Over a year ago
The shoes weren't the american version but Chinese version. Quality doesn't look the same. I specifically asked if they were the version sold in the states and they are not.
Over a year ago
Placed this order on June 24, 2025. Pop Mart The Monsters Labubu Big into Energy Pendant Sealed Case (6 Blind Boxes) PPMT-2504-0039. Today is July 6, 2025. What is the status of my order?
Over a year ago
KicksCrew was one of the worst online shopping experiences I’ve had. I ordered from their UK site, but to return the item. They don't tell u, but they make you ship it all the way to Hong Kong — at y... See more
Although the shoes arrived in a fairly decent time, the soles were yellowing and the toe box was slightly creased
The shoes were in perfect condition and were delivered fast! I'll definitely be buying more items and sending recommendations!
My shoes shipped very quickly and I got exactly what I ordered.
Great online shop for shoes but not ideal for Philippines because of the duties and taxes from our Bureau of Customs, it adds approximately 50% from your original cost, IE: 12,000 pesos shoes and you will pay 6,091 pesos.
Fast and trustworthy
So easy and quick ! Loved my shoes.
Awsome shoes. Pretty fast shipping. Not the best as far as processing times. I also wanted to cancel my order because of the processing time. The shoes had not even shipped yet and they wanted to charge me a re stocking fee or I could get a full refund in the form of a gift card to there website. I thought that was pretty shitty. I am glad I got the shoes now but still. Anyway it was an ok experience
Hidden fees! To have my item delivered
Easy to track but not expecting 10 to 12 days
Fast delivery & absolutely fantastic service & goods
Fast shipping and delivery of the product
Items is good, but price abit expensive
Trainers were of a high quality as advertised. Delivery timeframe as promised.
Got my shoes in a timely manner and I am happy with my shoes and will be purchasing again from this site!! 🤗
I was never informed about any issues that might arise from customs, especially since these were $200 sneakers. They were supposed to delivered, then delayed by a day, then delayed again, then finally DHL asked for all sorts of information,and a day later, I finally got notice from you about needing to send information to DHL for customs. I’m still not sure if I ever got delivery
The shoes came damaged yellow ring around the top of them
Came fast and great quality but did have a funny smell when coming out the bag. After airing it out a little while it went away
the product was exactly as stated.
I rarely leave reviews, but this experience was too egregious to ignore. I ordered a pair of trainers from Kicks Crew after their website explicitly stated that taxes and shipping for the UK would be a maximum of $50 (£30) That was a lie as I then received a bill for £78.21 for shipping and duty tax that they never mentioned during checkout. When I contacted customer service, they gave me the usual runaround: “Terms and conditions,” “regional differences,” “not our responsibility.” Sorry, but if your website clearly claims that the price shown includes all fees, that’s what customers expect. Burying the truth in fine print or blaming the courier doesn’t excuse outright deception. This company misleads customers with false promises, hoping you’ll just accept the extra cost once your card is charged and the shoes are in transit. It’s not just shady – it’s dishonest. The trainers themselves were average, nothing you couldn’t get elsewhere — but the lies and lack of transparency? That’s what makes this company a complete avoid at all costs. Shop somewhere reputable. I wish I had
This model is difficult to find and these are not my first choice in color. However, they are genuine and new, a good color and affordable price. They run a little short than my others of this model. Overall, a good purchase.
Based on analysis of 23 reviews rated 1-2 stars for KICKS CREW
“KicksCrew was one of the worst online shopping experiences I’ve had”
“Oh you have all my information since over a month ago, my money and the sneakers as they where returned to you”
“You only get 7 days from delivery to return, which is ridiculous for international shipping”
“You only get 7 days from delivery to return, which is ridiculous for international shipping”
“Quality doesn't look the same”
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KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
KICKS CREW receives a mix of feedback from customers, with a notable portion praising the fast delivery and quality of shoes. Many reviewers express satisfaction with their purchases, highlighting the comfort and uniqueness of the products, as well as the efficiency of the shipping process. However, a significant number of complaints arise regarding order fulfillment issues, including delays and problems with receiving the correct items. Some customers report receiving shoes that are not the expected American versions, leading to dissatisfaction with quality. Additionally, there are concerns about customer service, with several individuals mentioning difficulties in obtaining refunds or responses to inquiries. Overall, while many enjoy their shopping experience, the persistent issues with orders and customer support leave a negative impression for others.
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