Over a year ago
The shoes weren't the american version but Chinese version. Quality doesn't look the same. I specifically asked if they were the version sold in the states and they are not.
Over a year ago
Placed this order on June 24, 2025. Pop Mart The Monsters Labubu Big into Energy Pendant Sealed Case (6 Blind Boxes) PPMT-2504-0039. Today is July 6, 2025. What is the status of my order?
Over a year ago
KicksCrew was one of the worst online shopping experiences I’ve had. I ordered from their UK site, but to return the item. They don't tell u, but they make you ship it all the way to Hong Kong — at y... See more
Great selection. Easy to find what I needed. Solid communication throughout and the shoes came when expected and in stellar condition!
I ordered 2 Yeezy
The fast delivery,proper maintenance of the order and the kind delivery person even the product too
Received a customs charge of £108 on top of expensive trainers. Not happy b
Great customer service and overall excellent product
Good delivery so soon I was wondering why so soon is it legit
BE WARNED Before Buying from KICKS CREW I placed an order with KICKS CREW (Order No: KS1876238) on 17/06/25 for a pair of Nike Air Max 270 Bowfin 'Triple Black' and paid £17.00 for shipping. A few days later, I was contacted by DHL in Hong Kong, demanding an extra £150 in import taxes before my item could be delivered — something that was not clearly disclosed at checkout. This additional charge was unexpected, and it makes an already expensive order completely unreasonable. The item is now being held by DHL, and I’ve had to refuse delivery. I've reached out to KICKS CREW for a resolution and have also contacted PayPal to protect myself as a buyer. KICKS CREW ships under DDU (Delivery Duty Unpaid) which means you pay customs/import fees after your order ships. This is not clearly shown during the checkout process. Advice if You Still Decide to Buy: If you do buy from KICKS CREW, make sure you use a credit card or PayPal Credit, so you have protection and can dispute charges if things go wrong. I strongly recommend thinking twice before ordering from them. Hidden fees, poor communication, and no clear upfront warning can leave you stuck with extra costs and no product.
Great shoes, fast shipping, all tags/etc in place.
Very fast delivery,item received in great condition.
I received the wrong items. I will be returning them if possible.
Had the shoes that I couldn't find in stores!
Shoes came on time
Buen producto muy rápido el envío todo excelente
FRAI DE DOUANE DE 49 €, c’est inadmissible !
Very timely and consistent
Great communication, great product. Overall very happy with the experience.
Order came in real quick. Earlier than I expected. Jersey was legit. Satisfied with purchase transaction. 5/5 experience for me !
I found exactly what I was looking for and they shipped fast.
Love my sneakers, great service!
Quick delivery
Based on analysis of 23 reviews rated 1-2 stars for KICKS CREW
“KicksCrew was one of the worst online shopping experiences I’ve had”
“Oh you have all my information since over a month ago, my money and the sneakers as they where returned to you”
“You only get 7 days from delivery to return, which is ridiculous for international shipping”
“You only get 7 days from delivery to return, which is ridiculous for international shipping”
“Quality doesn't look the same”
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KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
KICKS CREW receives a mix of feedback from customers, with a notable portion praising the fast delivery and quality of shoes. Many reviewers express satisfaction with their purchases, highlighting the comfort and uniqueness of the products, as well as the efficiency of the shipping process. However, a significant number of complaints arise regarding order fulfillment issues, including delays and problems with receiving the correct items. Some customers report receiving shoes that are not the expected American versions, leading to dissatisfaction with quality. Additionally, there are concerns about customer service, with several individuals mentioning difficulties in obtaining refunds or responses to inquiries. Overall, while many enjoy their shopping experience, the persistent issues with orders and customer support leave a negative impression for others.
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