Over a year ago
The shoes weren't the american version but Chinese version. Quality doesn't look the same. I specifically asked if they were the version sold in the states and they are not.
Over a year ago
Placed this order on June 24, 2025. Pop Mart The Monsters Labubu Big into Energy Pendant Sealed Case (6 Blind Boxes) PPMT-2504-0039. Today is July 6, 2025. What is the status of my order?
Over a year ago
KicksCrew was one of the worst online shopping experiences I’ve had. I ordered from their UK site, but to return the item. They don't tell u, but they make you ship it all the way to Hong Kong — at y... See more
I already had 2 shoes ordered from you guys and you never disappoint! To think this are all hard to find ones that i ordered and it is on my door 3 or 4 days later, fully authenticated and in a fresh box is simple superb service
great shipping product as described
My order arrived within 5 days and I was totally satisfied
Great shoes, reasonable communication/ timeline
You guys rock! Timely! Dependable! Good communication. What they said is what happened!! And I could not find these special shoes anywhere!!!! THank you!!! I have had so many bad experineces wiht online ordering lately. I can fully depend on KICKS CREW!
Very fast shipping and easy to use interface.
Great service and fast delivery
Great product and definitely authentic. Just wish it wouldn’t have taken so long to get to me
Timely, no issues
Shoes were exactly what I ordered and on time Great job Thank you
Purtroppo non ho pensato di verificare su trustpilot prima di acquistare. Ovviamente ho appena avuto la bella sorpresa di dover pagare le tasse doganali da parte del corriere. Non viene chiarito prima, non c’è trasparenza e non è così che si trattano i clienti. E non mi interessa che mi rispondete con il solito messaggio copia-incollato scritto con l’AI dicendo che è nella vostra policy sul sito. Queste informazioni devono essere scritte PRIMA a caratteri CUBITALI, non siete onesti e lo sapete pure voi. Mai sentita una cosa del genere, unici al mondo ad attuare una furbata del genere. Siete dei truffatori e dovete vergognarvi, spero vi facciano causa e vi facciano chiudere bottega e ovviamente nel caso sono pronta a testimoniare o a firmare qualsiasi cosa.
Great shoes!
Hello, I love your products and I recommend them 100%. I would love to work for you.
Excelente artículo gracias
Fast delivery
Good experience
If you live in the US they can't get you your shoes due to customs issues and they don't tell you that ahead of time. I ordered cleats for my daughter and a month later they're being sent back to Taiwan due to a customs issue. Every time I request a refund they avoid my request and say they are trying to fix the issue. Don't waste your time with them and just order from a known retailer.
Order arrived quickly.
I love it! Thank you so much!
Great experience!
Based on analysis of 23 reviews rated 1-2 stars for KICKS CREW
“KicksCrew was one of the worst online shopping experiences I’ve had”
“Oh you have all my information since over a month ago, my money and the sneakers as they where returned to you”
“You only get 7 days from delivery to return, which is ridiculous for international shipping”
“You only get 7 days from delivery to return, which is ridiculous for international shipping”
“Quality doesn't look the same”
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KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences. The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
KICKS CREW receives a mix of feedback from customers, with a notable portion praising the fast delivery and quality of shoes. Many reviewers express satisfaction with their purchases, highlighting the comfort and uniqueness of the products, as well as the efficiency of the shipping process. However, a significant number of complaints arise regarding order fulfillment issues, including delays and problems with receiving the correct items. Some customers report receiving shoes that are not the expected American versions, leading to dissatisfaction with quality. Additionally, there are concerns about customer service, with several individuals mentioning difficulties in obtaining refunds or responses to inquiries. Overall, while many enjoy their shopping experience, the persistent issues with orders and customer support leave a negative impression for others.
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