Kenwood Travel Reviews

Easy to book and pay a deposit and Kenwood are keeping informed regarding flight time changes.

Everything booked on the phone spoke to Allie she was very helpful and pleasant with my booking of said vacation

Lai is very knowledgeable and has first hand experience at the destination. She helped guide the way through the booking. Brilliant

Very good communication, quick responses, valuable suggestions . Competitive pricing

I contacted Kenwood as they had been recommended to arrange our "dream" holiday and from start to finish they were superb.

Very professional helpful advice regarding hotel and flight options. Good price when compared to other companies. Thoroughly recommend

Booked a holiday that I leave for on Saturday and the agent has made a mistake! We had numerous emails back and fourth to make sure we had the rooms we wanted to stay in. The agent is now denying her mistake, even though we have email proof and I have a holiday booked that I didn’t want! That said, I also emailed them the quote I got on their page when booking and got them to book and they made it more expensive as they ‘couldn’t’ Get the rate that I saw online - on their website!!!!!! I agreed to paying the extra and they still haven’t managed to book the right room! Absolutely fuming and so disappointed that nearly £7k on a holiday that isn’t the correct holiday!!! And they could not care less

Very prompt for replying.

The travel specialist Melisa was prompt in responding to queries even outside hours. She was efficient and helpful and this secured my business.

I had an existing booking with you which needed to be changed as the airline cancelled my flight and moved my flight to another day. I contacted Reshmee to see if she could change the booking. Reshmee quickly got on and made the changes I needed and handled the situation in an efficient manner.

Have used them a few times and always helpful Usually deal with LIa and she is always on the ball

Helpful knowledgable and prompt service Many thanks

It was really easy to book. I found a holiday and got a quote then requested a call back to confirm some questions. I booked with a deposit and paid in full 2 days later due to my date of departure. Great destination and hotel i can't wait

Zeb was very helpful

Our first holiday with Kenward Travel was in June 2025 and the service provided by Kirsty Faulks was second to none. She was very attentive, listened to our needs and provided us with a truly unforgettable experience to Pankor Laut, Malaysia. We've just booked our second holiday with Kirsty, her bubbly personality shines through, she is very professional and courteous. Thanks Kirsty!

For nearly ten years, we've trusted Kenwood Travel with our most important journeys, and they've never disappointed. Their combination of competitive pricing and exceptional service keeps us coming back time and time again. Special recognition goes to Stavi, who exemplifies everything a travel professional should be. Her responsiveness is unmatched - queries are answered promptly and thoroughly. She approaches every request with genuine care and finds creative solutions to meet our needs, no matter how complex. In today's digital world dominated by faceless booking platforms, Kenwood Travel proves the irreplaceable value of human expertise. They don't just book trips; they craft experiences, anticipate needs, and provide peace of mind that no algorithm can match. What truly sets Kenwood apart is their commitment to traditional travel agent values while embracing modern efficiency. The personal touch, attention to detail, and genuine investment in their clients' experiences make every penny spent absolutely worthwhile. To Kenwood's management team: Stavi is an absolute gem. Her dedication and expertise are rare finds in any industry. Whatever you're doing to nurture such talent, keep doing it - and yes, if cloning technology becomes available, she should be first in line! Here's to many more years of exceptional travel experiences with Kenwood Travel.

Jit from Kenwood travel was very helpful and knowledgeable we booked a lovely holiday

really good website to use, great prices and good extras thrown in such as half board and massages.

Excellent communication as out of country when booking next years holiday . All sorted like a dream Have used Kenwood travel for many years and exceptionally reliable

Just booked a holiday with Stephanie at Kenwood Travel she was very knowledgeable, helpful and extremely efficient. Definitely a very positive experience for us.