Helpful & patient!
Helpful & patient!

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
Helpful & patient!
Ive dealt with 2 advisors. Pam for Maldives and Melisa for Dubai. They go above and beyond any other company. We recommend all the time. No call centres but pure hands on caring , understanding , quick response advisors. We feel so safe in their hands and wouldnt go anywhere else.
Dealing with Kenwood Travel was a pleasure, Aaron is very helpful and has lots of useful information.
They listened to our request , and came up with good deal for our special occasion .
Always good.
Great service as always thanks
Spoke to Aaron and he was fantastic. Friendly, professional and helpful - went out of his way with recommendations and suggestions.
Very helpful with my request and we successfully booked our holiday.
We have used Kenwood and the professional team for years .... family holidays around the world including Cuba, honey moon trips for various holidays and various ages and they never disappoint Their knowledge, attention to detail and professionalism is second to none This time we needed a family trip to the Maldives ...linking flights and family requirements for a mixture of ages from 9 months to 68 years old and families traveling from Dublin, Shanghai and Brighton all arriving and leaving on the same days and with approximate accommodation and options We are all so excited and thankful Kenwood has pulled it off again Thank you
The person we spoke with, Mai, was delightful and very helpful. She answered any questions we had and talked us through our booking clearly putting us at ease. A very positive experience.
Ali has been a tremendous help and customer service was exceptional
A big thank you to Tina R for all her help in the booking process, pre travel passport concerns and accommodation worries at the end of our holiday after our flight was cancelled due to the tensions in the Middle East! She was very helpful and calming throughout and responded very quickly especially on our last day situation. Will happily use again and once again recommend their services
Zac has been excellent with our booking. We have made changes and asked for his assistance on numerous occasions.
Quite a complicated itinerary was made easy work by James with great knowledge making booking a breeze
I booked a Maldives holiday for my wife and I with Stavi. She was exceptional in giving me all the information I wanted .I also have a direct line for her too which is always a useful thing to have if you require further assistance .I'm now looking forward to having a great holiday
Claudia was very helpful and responded quickly to my query. Customer service is definitely important to Kenwood Travel, and they certainly deliver! Thank you Claudia, for your help.
Always great service and great holidays
Very helpful agent. Organised and knowledgeable.
When we contacted Kenwood Travel the whole booking experience was very dmooth @ professional.
This is the first time I have booked with Kenwood Travel and have to say I was super impressed with Zac, what an asset to the company! He was extremely helpful, the exceptional service he gives is second to none and I will have no hesitation to use them again. Thanks Zac.
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.