Excellent service
The agent Lai Yap was extremely helpful and patient.

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
The agent Lai Yap was extremely helpful and patient.
The staff are great, very knowledgeable, helpful and professional, (special mention to Zac) I wouldn’t book with any other company. Always get the best possible prices and flights. Thank you
Dealt with Danny for our up and coming holiday this October. Nothing short of perfect. Quick turnaround, efficient and friendly. Look forward to the holiday now!
Thank you Kenwood Travel. Having saved my initial quotation I was shortly afterwards contacted by one of your team, Reshmee Rehal. This made the whole process more personal and having provided Reshmee with our ideal solution she was able to secure the room upgrade we were after, which at first seemed unobtainable! My wife and I were delighted with the service and are now very much looking forward to our trip.
Efficient knowledgable friendly and competitively priced Caribbean holiday booking Thank you!
So happy. Thank you Kenwood Travel!!!
We've booked with Kenwood before for the same destination and eveything has always been ok
The requests made were honoured.
Fast and efficient and keen to accommodate our request
Pam Piera has been the most helpful travel agent we have ever used. Nothing has been any trouble for Pam. I have asked her many questions about our upcoming trip to Florida and she has answered me promptly. Pam was recommended to us by my sister in law. I will definitely be using Pam in the future and highly recommend her
Travel agent was great
Georgi was just wonderful in helping us to find a holiday. He listened closely to what we were looking for and his suggestions were perfect. We cannot wait to go! Brilliant! Thank you Kenwood, thank you Georgi!
James , gave great service , he has perfect knowledge about the resort , got the booking done speedily. Thank you
Kenwood’s website made searching and booking really easy. The staff when I have spoken to them have been very friendly and helpful. The price was not unreasonable and the whole process was made very easy
Best price and excellent service
I successfully booked by phone, overcoming numerous problems with my internet connection. Kenwood were very helpful and understanding of the problems I was having
Friendly and experienced lady who quickly answered our call and subsequently made our booking hassle free. Thank you Melissa
Another booking with great assistance from Aaron. Just arrived back from a trip to Dominican Republic, and he helped us get a great deal to make a return trip there. This was our 3rd holiday booked with Kenwood travel, We wouldn't use any other company .
So easy to enquire holiday requirements. Every step to booking clear and concise. Very reasonable quotation and exactly what we wanted.
Melissa is fabulous, she found me my dream holiday with no fuss, no sales pitch just professional and personal.
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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