Lai Yap at Kenwood Travel - the best!
We booked again through Lai Yap this time to go to Blue Waters in Antigua. Once again Lai was so helpful and such fun to deal with.

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
We booked again through Lai Yap this time to go to Blue Waters in Antigua. Once again Lai was so helpful and such fun to deal with.
Friendly, professional and kept clear and simple- as simple as that
Excellent service. Hence year after year we choose kenwood. Easy, very helpful and painless
Lai was amazing⭐️⭐️⭐️⭐️⭐️
Excellent service and very helpful during the quotation and booking service. Thank you Jit!
Zeb did a great job on finding us a great holiday ,and went out of his way to see if there was a better option.
Excellent service as always!!!
We have used Kenwood Travel on several occasions for long haul flights. I wouldn’t go anywhere else. Reshmee is brilliant at finding the right holiday. She is helpful and always on hand to answer any questions we might have. I would give her 10 stars if I could.
Very helpful with all the information we needed. Ali Baree in particular was great, especially because she had experienced Florida and could tell us about it. Great work guys.
Lovely and polite lady talked us through our booking step by step
very thorough and helpful have gone over and beyond
Kenwood Travel are always efficient, reliable and very competitive on price.
Good price for the holiday and really easy to book, Had some worries around the booking as the hotel couldn’t find it, but this was followed up swiftly by the team (thank you Evelina) and we have been reassured that it is all sorted.
After a discussion with a manager, I am changing my rating to a 3.
He was very helpful, friendly and polite and nothing was too much trouble for him. He managed to get all the things we wanted for this special holiday at an amazing price and we can't wait to get there. Thanks so much Zac.
Zac very helpful and accommodating to our needs. Highly recommend
Booking my holiday with Kenwood Travel was a really easy process, the sales advisor was informative, really quick to reply to queries and very efficient in offering a lovely itinerary. Payment of the deposit was simple to do. I would thoroughly recommend using Kenwood Travel for your travel plans.
Knowledgeable. friendly and did what they said.. when they said they'd do it. Would reccomend.
great service,and very informitive
Always very helpful and explain things clearly
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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