Excellent Service
Very professional, informative and quick to respond with various quotes.

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
Very professional, informative and quick to respond with various quotes.
Super easy to book and answered any questions I had quickly. I had quotes from else where and no one could match or beat theor price. Can't wait to go on our holiday. Thank you.
I really like the Kenwood Travel website. It was easy to use when searching for a holiday and provided all key information along with clear pricing. The facility to email quotes to yourself is extremely useful. Speaking on the telephone, I found the staff very knowledgeable about the destinations in question. In addition, they were both polite and helpful. Thank you.
Georgi was first class
Melisa replied to my online request very quickly having clearly taken on board what I was looking for. She sent me 4 different ideas and then helped me as we narrowed down the choices. Within 48 hours the holiday was booked.
Excellent service
This is the third holiday I’ve booked with Kenwood. Everytime I’ve been delighted with how knowledgeable and professional they are. No hidden costs or add ons - they give you the final price, very competitive and nothing is hidden. It always feels like they are working for me and never any hard sales. Danny Lynch helped us find an amazing holiday and a huge thank you to him for his professionalism. Such fabulous people to deal with.
Melisa we have booked through many years now, always prompt and helpful we will always recommend Kenwood especially Melisa Oliver.
Quick easy and efficient process
Cannot recommend Kenwood travel highly enough. Jit Mandela who is specialist in Africa & Indian Oceania very knowledgeable, polite , articulate and not at all pushy. Got 2 quotes for my daughters wedding in Mauritius 2026 one from Kuoni & 1 from Kenwood but decided to go with Kenwood purely on their service.
Great customer support from the dedicated advisor
Quick, informative and no waiting in long queues listening to awful music. Refreshing to deal with people that still understand what good customer service looks like thank you.
Very User Friendly online booking process; backed up on telephone and email by competent knowledgeable staff. Thank you
Very friendly
The service was amazing, very quick and efficient I contacted with a query before booking and it was really simple and easy to speak to one of their agents. They helped me book a holiday that allowed me to spend 4 nights in Dubai and 3 nights in Abu Dhabi including theme park access as this is our reason for going my son loves theme parks. The service was first class and the price was really good. I also have a personal agent with direct number that I can call at anytime if I have any queries or need any help. Highly recommended
Prompt'courteous service
Great service
Very organised and efficient. Took away the stress and hassle of booking my holiday.
Always speak to Jit Mandalia he understands what I require and gives a first class service.
Just booked our Dubai holiday with Kenwood travel and was very pleased with the agent and price would definitely book with them again looking forward to the holiday now!
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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