Booked online
Booked online. Lots of detailed info given about package

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
Booked online. Lots of detailed info given about package
Excellent service and kept me well updated with all the relevant information needed for my travel.
Really good personalised service from Carole that you don’t get from an online booking. Carole even got us the exact flights we wanted AND a room upgrade!
Great service for our trip to Antigua Lai was extremely friendly - professional and helpful
Second time using Kenwood's for a family holiday. Good communications and ease of use of website and corresponding with staff members.
First class efficient and helpful service.
Zac our travel advisor was first class. The speed at which he responded and lined up our dream holiday was brilliant. The quotes are very clear and easy to read as well as the ability to change subtle things with a quick email or phone call. Thanks to him and Kenwood we have the trip of a lifetime booked
Confirmation of website information was quick and exactly the same when I booked by phone
Great choice of hotels, and beat all other hotel sites on price. Great value for money.
This is our second time booking with Kenwood. They are very helpful, informative and take the hassle out of booking. We’ve also found them to be excellent value. Would highly recommend.
Lai Yap …. the most amazing and professional Travel Specialist at Kenwood. We have been going through Kenwood for many years. Always the best prices and great service. Today was no exception when booking a last minute holiday for next week. Lai gave us the time to find our perfect holiday and not once did she compromise on the criteria we asked for. Thank you Kenwood and thank you Lai.
Very professional and informative A go to for booking your Caribbean trip
Helpful and accurate advice
We spoke to Melissa and she was amazingly helpful and worked with us to answer all our questions about our booking. Thankyou!
Fantastic experience Melisa was brilliant yet again in finding our holiday and going through many iterations to get us to the right holiday for a special holiday for a family of 10. Thank you!
Excellent service from Kenwood Travel
Aaron is very helpful and polite, he understood our requirements and quickly sorted our booking.
Excellent prompt service and a good price
Book every time with Kenwood for my hotels in Dubai and Abu Dhabi, cheaper than booking with the hotels, but still fantastic service ! Zeb has been fabulous (even with all my changes) and I would not contemplate going elsewhere.
My experience of booking with Kenwood Travel was excellent. I spoke with Zeb and had many different requests to help me decide which hotel and board to go with. Zeb was extremely helpful and very quick with his responses. I am very much looking forward to my holiday. Thanks Zeb!
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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