Excellent customer support
Excellent customer support. Thank you.
3.3
Average
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Kave Home has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Esstisch Nahala und Pouf Neom…
Esstisch Nahala und Pouf Neom getrennt bestellt alles zeitnah und einwandfrei angekommen. Preis ist nicht günstig aber Qualität stimmt. Kann mich null beschweren
#kaveHome #tramposos
#kaveHome, the worst misleading company. 1) they promote high rebates, good luck if you find them 2) Their announced delivery times are totally unreliable. 2 weeks suddenly turns into 10 to 11 weeks. Never KaveHome anymore for me.
Made a big purchase and got a tracking…
Made a big purchase and got a tracking link in spanish which does not include any tracking info. The expected delivery is already days away. When asking the client service they send me a link to follow my order, which leads to page error. The email is not polite and is not signed by anyone. No idea still when to expect big furniture which is kind of important yo know to be able to plan our days. Shop elsewhere!
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
kavehome.com
All reviews
1,000 total • Write a review
Showing 61 - 70 of 996 reviews
W
Waxou
US
Fuyez
Fuyez! Il y a 3 ans j'ai commandé un canapé déhoussable et donc avec des housses qui étaient disponibles à l'achat séparément. Formidable & belle démarche éco responsable. Et bien ces housses de mauvaise qualité, une fois lavées ressortaient raccourcies, bref, mais au bout de 2 ans ne sont plus disponibles. Le service client me propose comme alternative d'acheter un autre canapé. On croit rêver. Aujourd'hui ils réitèrent l'expérience avec la canapé Anarela. Avis aux clients intéressés, ils se peut que d'ici quelques semaines, vous ne puissiez plus commander séparément les housses. Enfin, et il faut le savoir, ce canapé sans ses housses est particulièrement moche même si confortable. Bref, je ne recommande pas KAVE vous l'aurez compris.
Date of experience: May 27, 2025
NM
Horrible customer service in Spain
Horrible customer service in Spain. They refused to change my order even though it hadn’t been shipped yet. Now they will send me something I’ll have to return—an unnecessary shipment, unnecessary pollution. This company clearly has no regard for the environment.
Date of experience: May 26, 2025
T
Tanja
US
Gartensessel nach 5 Sommern unbrauchbar
Ich habe im Sommer 2020 Gartensessel mit Bespannung und Polster für meine Terrasse gekauft. Im Winter stehen sie grundsätzlich im Keller, im Sommer immer überdacht auf meiner Terrasse. Gestern ist die Bespannung beim ersten durchgebrochen - bei normaler Belastung mit 65 kg. Natürlich ist die Gewährleistung abgelaufen und ich kann jetzt sehen, was ich damit tue. Der nächste Sessel hat auch schon angefangen zu reißen. Für den Preis finde ich die Qualität inakzeptabel. Ich werde nie wieder Produkte dieser Firma kaufen.
Date of experience: May 26, 2025
FH
Pure contentment
Value products Perfect delivery conditions Perfect after sales service (after a little problem) Nice and prompt contact To recommand
Date of experience: May 26, 2025
P-
Un moment simple et très enrichissant…
Un moment simple et très enrichissant une belle expérience d'achat en compagnie d'une vendeuse très professionnelle, merci pour tout kave home!
Date of experience: May 26, 2025
Pl
Me faltan pies de la mesa…
Estoy todavia a la espera de los pies de la mesa que estan en vuestro almacen . Compré esta mesa el 13 De MARZO y todavia no se cuando les vais a entregar.
Date of experience: May 23, 2025
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