Justhost Reviews

I was very pleased with the customer service rep. She was friendly, helpful, and knowledgeable.

thanks for assistance and support

My technical issue was resolved after two phone calls to tech support over a period of twenty-four hours.

I had a website down today which was very stressful, but Patrick was extremely efficient and helpful getting it back up.

Prince was very attentive and knowledgeable. He was able to resolve my issue in just a few minutes.

Frankly, it would take far too much time to explain what inspired such a negative review. I am leaving Justhost after being a client for far over a decade. It really turned out most unpleasant. One good thing happened within this new mess from them. It was their customer Support Staff, today, it was a lady named Princess, she found a solution that I can live with while the situation is on a countdown for resolution. There was a time when I would have had only good things to say about Justhost. Darn shame! But, thank you Princess for eas'in the pain of it all.

I have been with Just Host for over a decade. I will be honest, it has been difficult to just do the most simple of things to my website. Today, I got clear and quick help from Jay. I was so pleased that I had to write a review. There's hope Just Host, keep it up!

Maria was helpful and got my issue resolved quickly. Thanks Maria.

Our organization has used JustHost for many year and have been satisfied with the service. Today I received excellent assistance from a Just Host Technical Support person. He explained what I needed to know in a clear, patient manner. Thank you.

The person who helped me was very knowledgeable and helpful. He was easy to understand which made it simple to follow his instructions. My problem was solved quickly.

Awful. After being a customer for many years, this past week has really done it. Platform wide issues which are impossible to get the support to understand. They state you need to optimise the issue even though the issue is with their own website. They keep repeating the same line. Will be leaving them asap.

Stop! Don't Use Justhost!!! It is impossible to contact these people - I presume this is deliberate because I moved my domain and hosting away from them recently and they are still charging my credit card - it seems they are holding my domain hostage!

The customer service representative took my case and escaleted to the proper instance, she was very helpful and ultimatley I recovered all the infomration of my web page, including my emails. Keep the good work.

We have been with Justhost for over 10 years. The webhosting and email accounts are highly professional. There are no crashes or data loss. It is also the cheapest host and umlimited email storage. The telephone customer support is very easy to get in touch and they are exceptional in helping.

Very well done

I've been with JustHost for 15 years. The pricing is great and the customer support is outstanding. The C-panel and hosting features are well-designed and easy to use, with an indepth knowlege base to learn new tools. For more challenging problems, they provide excellent phone support. While the company seems to have made some cost-cuts since BlueHost bought it (cutting back live support from 24-hours to business hours), I still find it an outstanding value. Very little down-time. I've comparison-shopped many times since signing up, and found nothing that outperforms JustHost.

Always getting awesome service from Just Host. Any issues are solved right there on the spot. And, the price is right. :-)

JustHost (one of the BlueHost / Web.com companies) is the best! This group of companies has the best service and prices. They are always a phone call away. You only get reviews from people who had a bad experience obviously. So I am thankful that I found this and randomly got the chance to make a fair unbiased review. I have used them since I started hosting and they not only have free 24/7 customer support but they give Unlimited Websites and Emails and wordpress and other automations all for the low price And they are Jacksonville, FL owned and operated. The people on the phones in the Phillapines are very polite, educated and helpful always (I think it's better than any other country even potentially American TBH since these people are so polite and knowledgeable). Gotta love Web .com/Justhost!!!!

Trust JustHost. I have for almost 14 years with a dozen sites at least. No downtime. Great tools and security and business support.

Have been using this hosting service for several years. Have had very few issues and those weere resolved quickly with a call to technical support. Lots of help for those who are not really tech savy.