good things
good things, departure time late nought & drop off time after hours, we drop car and walk to airport 15/20 minutes, that’s all

10 months ago
Extremely Disappointing Experience with JUCY – Safety & Hygiene Concerns Ignored Unfortunately fell far below the standards we expected, especially having had a great experience hiring in the past.... See more
10 months ago
The vehicles available are in a shocking and unsafe condition. We had to change vehicle halfway through our trip and only receives a measly sum in compensation. We have since been charged for an AA... See more
10 months ago
We put our trust in JUCY when we hired a campervan for a winter trip through New Zealand, expecting a roadworthy vehicle that could handle the harsh seasonal conditions. What we got instead was a comp... See more
10 months ago
Pros - Cheapest big company van rental (but you get what you pay for), staff are friendly, with the extra insurance check out and in very easy and quick (in hindsight too quick didn't really tell us h... See more
good things, departure time late nought & drop off time after hours, we drop car and walk to airport 15/20 minutes, that’s all
Pick up from the airport, simple booking process and payment with an unexpected upgrade to a better car for the originally agreed price.
This was our 2nd experience using Jucy car rentals and we thought the service was friendly, courteous, and a good value. We even stayed at one of their hostels in Auckland. We would definitely rent from them again.
Apart from a break down ( new battery was necessary) all went well.
we have used you before, and love the service, and friendliness of the staff. you are all very professional.
It all went just so easy
Staff were fantastic. The car was perfect for our needs
Good car rent price with great service. Can’t complain for anything. My experience with jucy team was excellent. Definitely would recommend 👍👍
The car was very old and dirty, I have never driven such a terrible hire car before.
Everything worked perfectly. Alex did a terrific job and was super helpful! /Fredrik
The car was just what I wanted and ran very well. The Jucy staff were friendly and helpful. The price was very good. I would give 5 stars except that the location wasn't right at Queenstown Airport and when I arrived from staying in Queenstown I had to get a bus and then walk with luggage (though direct from the airport there is a shuttle which I used when leaving).
Easy booking and communication. Vehicle was as expected - clean but not pristine. Transfer from airport arrangement was responsive. We had to make our own way back to airport as we returned the car after office hours. They let us know on arrival and uber was easy and cheap to catch back to airport.
Staff were friendly and helpful and a joy to deal with.
We found Jucy to be competitive, on time to pick us up and drop off at the airport and pleasant all round. Also when booking it was easy and quick best part no hidden costs.
Jucy were great. Not only very affordable, effortless airport transfers and flexibility. The staff we're very friendly and helpful. I will definitely be using jucy again.
Responsive and helpful staff. Vehicle was clean and easy to use. Would recommend.
Very old cars.
Good price and availability of hire cars. The pick and return from the Gold Coast airport to your depot was easy and fast
Pick up from airport timely, staff friendly, car ready
The staff in Adelaide were fantastic. They gave us lots of information on where to visit in South Australia, and were very friendly and easy to talk too.
Based on analysis of 184 reviews rated 1-2 stars for JUCY Rentals
“We will not be hiring from JUCY again unless there is a clear improvement in vehicle maintenance, hygiene, and custom...”
“Pros - Cheapest big company van rental (but you get what you pay for), staff are friendly, with the extra insurance c...”
“Only part refunded”
“Extremely Disappointing Experience with JUCY – Safety & Hygiene Concerns Ignored Unfortunately fell far below the st...”
“The vehicles available are in a shocking and unsafe condition”
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JUCY Rentals is a New Zealand-based vehicle rental service specializing in campervan and car hire, catering to travelers seeking adventure and exploration across the country. The company offers a range of rental options, including compact campervans equipped with kitchen facilities, showers, and toilets, suitable for both solo travelers and families. Customers can choose from various models, such as the 3 Berth Chaser, 4 Berth Condo, and 2 Berth Crib, designed to provide comfort and convenience on the road. Targeting both domestic and international tourists, JUCY Rentals emphasizes affordability and flexibility, offering unlimited kilometers and 24/7 trip support to enhance the travel experience. By booking directly with JUCY, customers can also earn Velocity Frequent Flyer Points on eligible spends, making it an appealing choice for those looking to maximize their travel benefits. For those planning a road trip in New Zealand, JUCY Rentals provides a practical solution for exploring the diverse landscapes and attractions the region has to offer.
JUCY Rentals receives a mixed response from customers, with many praising the friendly staff and the affordability of their rental options. Reviewers often highlight the great service provided by the staff, which stands out amidst the criticisms. However, numerous complaints focus on the poor condition of the vehicles, with reports of unsafe and dirty campers, as well as issues like broken equipment and inadequate maintenance. Customers express frustration over the lack of support when problems arise, such as breakdowns and insufficient compensation. Some reviewers feel misled by the vehicle descriptions, leading to disappointment upon arrival. Overall, while JUCY offers budget-friendly options and friendly service, significant concerns about vehicle quality and customer support persist. The sentiment leans negative due to the prevalence of safety and service issues.
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