Superb service
Superb service, from design to final execution.
4.9
Excellent
100 reviews
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Review summary
JPS Renewable Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Ace from start to finish
Smooth experience from start to finish. Responsive team and pleasant people to deal with.
GivEnergy Battery added to existing…
GivEnergy Battery added to existing solar system. I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote. The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation. The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had. From my experience I would definitely recommend JPS.
Initially unreliable and amateurish
Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else. Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.
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Website
jpsrenewableenergy.co.uk
All reviews
100 total • Write a review
Showing 31 - 40 of 96 reviews
JB
Very friendly and understanding staff…
Very friendly and understanding staff very informative with any questions that were asked
Date of experience: October 24, 2024
C-
JPS did a wonderful job installing my…
JPS did a wonderful job installing my solar panels and power station.
Date of experience: October 11, 2024
PA
We had our system installed 8 months…
We had our system installed 8 months ago and have been very pleased with it. We had quite a large system installed (10kW) and the install took a week with teams of people expertly managed by JPS. Great guys and the best quality kit.
Date of experience: October 10, 2024
NR
It was like a military operation one…
It was like a military operation one team on the roof and one team in the house. All done without fuss and they cleaned up afterwards you can't beat this team for solar installation.
Date of experience: October 10, 2024
DH
You couldn't ask for better installers.
Great workmanship by friendly people and the support side is 2nd to none. Every time i have presented a question or a problem they have been fast and efficient. i have used JPS for my solar, EV charger and my Tesla wall house battery and they look after it all. Great team.
Date of experience: October 10, 2024
TB
Professional well organised team
Professional well organised team
Date of experience: October 10, 2024
MB
Knowledgeable, helpful and efficient
I was very pleased with the advice and service I received. There was no pressure selling and Jack provided several different options, costings and performance illustrations. Work was completed quickly and efficiently and the team helped me set up the apps. Finally I’m really pleased with the performance of the system that was installed including panels and a Tesla powerwall.
Date of experience: October 10, 2024
P
Peter
US
Great professionalism
Not cheap, but very efficient installation of a quality system. Did what they said they’d do when they said they’d do it! Good responsive aftercare, knowledgeable and polite team. System running smoothly after six months and no issues. Just need more sunshine…
Date of experience: October 10, 2024
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